Re: GE Money - arrears - payment arrangement HELP! Hi there, if you have never been in arrears with your mortgage then you have every chance that your lender will co-operate in allowing you to add the month you miss onto the end of the mortgage. If not, I'm sure they will agree to you paying a bit extra each month until you catch up on the missing payment.
You are doing the right thing by contacting them straight away, it's always best to do that - they will know then that you are serious about coming to an arrangement.
Whatever you agree on the phone, make sure you get the name of the person you speak to (and ask for the correct postal address) and follow it up in writing - saying you are writing to confirm the conversation on (date) with (name) when you agreed to (whatever you agreed). Send the letter by recorded delivery and keep the receipt with a copy of the letter.
Also ask them to confirm in writing.
I am sure you will be OK.
Kind Regards
Ell-enn
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