Guidance please

[Seaweed]

Hi

I know that missing payments on your morgage are not wise, but unfortunatly due to an unexpected bill we will be short of this months payment. Which is due in the next week.

Can you advise what would be the best way to go about this. (Apart from finding a magic lamp with a genie)

[Bona]

Payy what you can , write to them saying what gas happened and when you will be able to pay the balance if you need to so much over say the next two/three months

[Seaweed]

Thank you for that, because we make the payments over the phone (new ish morgage still) should i write the letter then allow time for that to arrive, then call them. Or perhaps in the letter i could say for them to call me when they receive it.

[Ell-enn]

When you make your payment over the phone, explain why it is short this month and tell them how you intend to make up the missed payment. Take the name of the person you speak to about it (they may put you through to another department) and ask for the correct address so you can put it in writing to them.

It's best to tell them right away that you are going to miss a payment or make part payment.

If you need any help with the letter, please let me know.

Kind Regards


Ell-enn