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6th October 2006, 14:45
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#2 (permalink)
| | Classic Account Customer | Re: Case Management Conference 13th Oct. NatWest seem to be by far the worst in terms of trying to intimidate their customers into not giving up. Congratulations on the other banks, and i hope all goes well with the conference (or non conference if Natwest pay up before hand). What exactly have they said is supposed to happen at these things?
PL Quote: |
Originally Posted by haydn RESULT........ I had four claims being heard at this conference. HFC and two Black Horse claims have now refused to attend and settled instead. Leaving NatWest as my last remaining claim (for this set of hearings). They have already made a part payment of £1800 and we now still arguing a further £3000.
So now NatWest will suffer all the extra costs instead of it being split between 4 claims. I bet Natwest will attend just to put off the bitter day when they get to issue the cheque. This is an abuse of the system and the many times this has happened must be brought to the attention of the QC at the Conference...Its WAR. | |
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6th October 2006, 16:58
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#3 (permalink)
| | Classic Account Customer | Re: Case Management Conference 13th Oct. Today I received a schedule of costs from Cobbetts. They will be seeking £1147 in solicitor charges which will include Counsel's fee of £750 for attending the Case Management Conference. The fee earner is on £95 per hour and the trainee is £75.00. Now, I wonder how many other claimants will be at the conference and whether they have all had their version of a schedule and whether this fee should be split 10 ways for instance. Or if ten cases, whether Cobbetts council are thinking they can come away with £7500. I gather the £750 fee is the max allowed by a Mercantile Court, but this isnt a Mercantile Court, its just a CMC to decide whether a Mercantile or County Court will hear the case. Anyway, costs will be awarded against the loser at a full hearing, and no costs at all at County Court level.
Its almost offensive to have this sabre rattling at the death. A couple of more blows and it should all be over. Martyn Lewis has well and truly sealed the banks fate today. County Courts will have to start recruiting.
Now the secret.......
Yes, NatWest, be the first bank to offer full repayments to all customers past and present. It will cost millions in repayments. But think of the advertising that will earn you. If you plan to do it (on the back of an acknowledgement of what turned into bad paractice) and you get all your competitors disgruntled customers coming to you. All you need to do is offer the right product and make these swift payments part of the deal. No fancy 0% interest on balance transfers or flashy shaped plastic. Save the money you are wasting on Cobbetts and the milllions they will earn from you next year. Just acknowledge the unlawfull activities, hands up, put things right and let your competitors fight tooth and claw amongst themselves and their ex customers who have come back to the first bank (Natwest ?) that understands. Someday all banks will be this way....no rewards for second place.
Last edited by haydn; 6th October 2006 at 17:02.
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13th October 2006, 21:31
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#5 (permalink)
| | Classic Account Customer | Re: Case Management Conference 13th Oct. Case Management Conference is over. Where on earth do I start. I'm sure you all want to know the ending, sooooo, I'll start at the beginning. The CMC was to hear directions for 4 cases I had brought along with a bunch of other cases brought by others. 3 of my cases were settled before the conference so I only expected to be up against NatWest. I expected to meet a bunch of other claimants up against them too, and maybe a few other banks. How wrong I was. It appears every case had previously settled. Except my Natwest case. So it was me and Natwest....thats it. The CMC was heard by His Honour Judge Havelock-Allen QC. Of course before he could give directions, he had to hear Cobbetts barister (who travelled down from Manchester) give his presentation as to why the judge should strike out my claim. Thus commenced a two and a half hour war of words. While the barister argued that my "claim did not disclose any legally recognisable claim" and "had no real prospect of success" and "no compelling reason it should be disposed of at trial". He was relying on Cobbets witness statement (Lynsey Burgoynes) as evidence to support his application to strike. Now, my case may differ to any readers, in that I had already accepted as part payment an amount from cobbetts £1800, equal to the charges, plus court fees with 8% section 69 calculated on the charges. So the CMC only related to strike out the interest Natwest had charged on the unfair charges part of my claim and sec 69 8% on that portion only. The only part of Cobbets witness statement concerning this was "I respectfully submit that the claimant has no real prospect of succeeding on the remaining issue in dispute in relation to interest at 23%. The claimant is not legally entitled to claim two sets of interest, as effectively the claimant would be making a double recovery".
This interest claim valued £2200 plus section 69 £1200 Total £3400. So it was a big deal. The barister started to suggest that section 69 8% was not applicable because it was already calculated within the 23% I was claiming. This point was won by my reply. Basically argueing that if the bank charges and interest were valid claims then section 69 8% is the recognised standard allowed by the court. That although the 8% is a discretionary award, whether it is awarded comes after judgement. It would therefore be wrong to strike out a claim on the suggestion that it would be a double recovery, that question could not be argued until/unless judgement on the claim occurs first. Therefore not a valid reason to strike.
The barister then moved on to the point that the 23% was a flawed calculation, innacurate and had no merit. The judge argued that if the bank charges were valid (and the bank had already refunded them) then interest on those charges must also be a valid argument and in fact had a reasonable chance of success if it were allowed to be argued in a hearing. (things were going my way....the judge was pleading my case for me). Then the bombshell. While I was being charged 16.9% on my charges and at times 29.5% on the unauthorised part, I had arbitrarily averaged them to 23%. The judge suggested that this sum was certainly not likely to be the exact sum, especially if the 29.5% was only charged some of the time and the 16.9% most of the time. The 23% would be less and could be much nearer to the 16.9%. Because I was unable to provide specific amounts, I could easily be over valueing the interest (I could also be undervalueing it) One thing was certain, an average was probably not accurate enough to convince him the amount claimed was accurate. I argued back with purpose and passion, that the 23% was based on a mathmatical formula that although not neccesssarily precise was at least a fair attempt at compromise. I drew his attention to correspondence between me and cobbetts, where I suggested if they were unable to agree that the amount I was claiming in interest was innacurate, I would welcome their input to arrive at a more accurate method of calcualtion and I would therefore amend my claim.Then the next volley of bombshells....The judge said NatWest were under no obligation to tell me the amount they had charged me in interest (even if all they had to do was press a button on a computer to get the figure). I had brought the claim, it was for me to have accurate evidence to support my claim. I therefore had to explain how I arrived (not just at 23%) but the amount it came to. I suggested that I had used google to calculate compound interest at a daily rate to give me the answer. This raised two points, was compound the correct method (I dont know) so I said yes and explained why. Then, was daily interest and not quarterly or annually right. I explained why it was (but I dont know for sure). Then, the explosive nuclear bombshell. The barister had another go. He started adding to Lyndseys witness statement. And this is the important issue which caught me totally unprepared.
The interest I was claiming is not just arguable over the value (maybe 16.5, maybe 23, maybe 29%) but whether it was payable at all. It seems that although the interest is clearly and demonstrably charged to me, that didnt mean that I had actually suffered that sum as a loss. It was just an entry on a statement and I didnt actually suffer a financial loss until I made an attempt to pay off the interest. Until then I wasnt out of pocket. Inother words if the debt was running for 6years and interest kept acrueing, I would only be out of pocket when I paid the debt off. That paying off date could have been last week and therefore I could claim an amount x 6 days interest not an amount x 2000 days. Therefore my calculation should be based upon the days from my payments not from the days the interest was applied, and that indeed there was no loss at all for any days my account were in credit. My calculations missed these points entirely and should therefore be struck out. They were a mere guess at what may or may not be reclaimable and I had no evidence to support my claim, other than an average.
The judge said he didnt know what a google compound interest calculater was and this cast doubts as to how I had arrived at and claimed the 8% sec 69 on top of what could be wildly innacurate interest claims. I advised him that I used the courts own recomended 000.21 x £??? x days. He hadnt come across that equation either..........MY heart sank, I was stuffed. But I bet he will look it up later.
So to the summing up. I spoke up the best I could, the barister had one more go. The judge gave his response bit by bit. On point one, he couldnt allow the strike out, nor on point two as no legal reasons were given to support why he should. As for the interest, he suggested that the principle of whether the interest was reclaimable from date it hit my statement, or from the date I paid it, could make a huge difference to the value of the claims, but in itself was a perfectly arguable position and could be judged one way or another supported by inteligent and accurate figures. Therefore the claim would be allowed to proceed in order that these points could be argued. It then took five minutes to decide that a county court judge back in Taunton could hear that case and he would return the case accordingly. In the meantime, I was advised to be prepared to argue why interest should be claimed from date it is applied to my account rather than the date I suffered the actuall loss incurred by paying it and to be more accurate than averaging it. I believe he was not ready to strike out at that time because that meant he would effectively be judging which methods were the correct way to apply interest. He recognised that I could therefore arrive at a different (lower?) sum and NatWest and I would probably end up negotiating a settlement. He gave me the window to do just that, or have another day in court.
So thats that. Happy to answer questions, but no more tonight, I feel brain dead, bruised and battered............Oh nearly forgot......Halifax letter today £1080 credited to my account and £365 to another. Happy days............
I have copied his entry to my NatWest thread £10,000 v Natwest.
Last edited by haydn; 13th October 2006 at 21:40.
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13th October 2006, 22:30
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#8 (permalink)
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bong
Guest | Re: Case Management Conference 13th Oct. I think you should be congratulated for this result - very well done!! | |
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13th October 2006, 22:34
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#9 (permalink)
| | Platinum Account Customer | Re: Case Management Conference 13th Oct. Wow! Well done Haydn. I've just come across your thread for the first time and don't know the back ground but your performance in court sounds awesome, you kept your cool whilst arguing some very tricky financial points.
I'm shocked at the concept of loss only after repayment, but I guess it has some validity, however I keep coming back to the idea of money taken from my account in charges and interest, money that I could have had access to and used to buy shoes!
Had that money stayed in my account my financial position would have been far healthier. I'm not in debt now and settled those charges, overdrafts, debts etc over 2 yrs ago, so would a claim be for only 2 yrs worth of lost interest?
thats not a genuine question about my case with nw btw, i'm nearly there with standard 8%, no, just pondering the hypotheticals!
off to read more.....!
well done again  |
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13th October 2006, 22:49
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#10 (permalink)
| | Platinum Account Customer | Re: Case Management Conference 13th Oct. Haydon
Well done some of those issues would certainly have made me think and you obviously did well to give the responses you did.
Can i ask a question for tomorrow perhaps, the interest you were claiming appears to me to have been the interest they charged you, and therefore I can see the argument that you suffer no loss until you either try to repay it or they try to enforce it.
But then I got a little confused and thought you were claiming the contractual interest, which is the cost to them for them unlawfully borrowing your money on the basis of reciprocity and mutuality.
Can you confirm exactly what the interest you were arguing was?
Cheers
Well done once again
Glenn
__________________ Kick the shAbbey Habit Where were you? Next time please Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless Abbey 2nd claim, two Accs - claim issued 30-03-07 Barclaycard - Settled cheque received Egg 2 accounts ID sent 29/07 Co-op Claim issued 30-03-07 GE Capital (Store Cards) Information Commissioners Office says theyve been naughty MBNA - Settled in Full GE Capital (1st National) Settled Lombard Bank - S.A.R - (Subject Access Request) sent 16.02.07 MBNA are not your friends, they will settle but you need to make sure its on your terms -read here Glenn Vs MBNA |
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15th October 2006, 22:03
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#13 (permalink)
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bong
Guest | Re: Case Management Conference 13th Oct. haydn, maybe I'm looking at this from too simple an angle (being simple-minded myself), but the way I see it is that, assuming for the purposes of this argument your overdraft limit was £1,000, and had been agreed in principle say 10 years ago, if you owe £1,000 today, that debt consists of the latest £1,000 of payments out of your account - not the charges etc that were applied 10 years ago! Therefore don't you just list out the last £1,000 of debits on your account and state that everything that has gone before has been paid by you and you are claiming interest on it. If they require the date of payment of the charges, pick the nearest deposit/s to when the charges were applied and state that they were paid out of that. Too simple? | |
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15th October 2006, 23:09
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#14 (permalink)
| | Platinum Account Customer | Re: Case Management Conference 13th Oct. Quote: |
Originally Posted by bong haydn, maybe I'm looking at this from too simple an angle (being simple-minded myself), but the way I see it is that, assuming for the purposes of this argument your overdraft limit was £1,000, and had been agreed in principle say 10 years ago, if you owe £1,000 today, that debt consists of the latest £1,000 of payments out of your account - not the charges etc that were applied 10 years ago! Therefore don't you just list out the last £1,000 of debits on your account and state that everything that has gone before has been paid by you and you are claiming interest on it. If they require the date of payment of the charges, pick the nearest deposit/s to when the charges were applied and state that they were paid out of that. Too simple? | I seeexactly what you are saying but what they are saying is that the overdraft still exists until that is at zero and account is in credit - they haven't actully received payment of the charges - they are just part of a debt - another CC I am dealing with has used a similar arguement sayiong that as I just increased indebtness and it was then sold to a DCA - i never physically suffered a loss until i made 1st payment to DCA - and the interest is already proportionately claimed. |
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16th October 2006, 09:29
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#15 (permalink)
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bong
Guest | Re: Case Management Conference 13th Oct. I think credit cards operate in a different way to overdrafts, in that the credit card terms and conditions specifically deal with the way in which payments into the account will be applied, ie against purchases, cash withdrawals, charges and interest etc but overdrafts don't have such specific terms, atleast not as far as I am aware. | |
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16th October 2006, 21:33
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#16 (permalink)
| | Classic Account Customer | Re: Case Management Conference 13th Oct. I cant remember where I read: It was in one of the Acts, Sale of goods, Unfair terms or similar: That if a contract were ambiguous, then it should be decided in favour of the consumer. Therefore, if the banks T&Cs do not prescribe what debts get paid off first, or in what order, then it would suggest that the consumer could argue any order that seemed most suited to the claim. However, we still have to find the argument that supports our point that we should be claiming interset from the date it is recorded on our statement and not as the banks suggest, that we have not incurred a loss until we have actually paid it (which suggests that the interest and charges are not a loss until the final amounts of the overdraft equal the combined charges and interest. Only then do we ommence a loss). However, I would argue that the interest becomes due on demand and if correctly allocated to the account (rather than illegally) that would be once it hit the statement. Secondly, any money paid in would be first applied to the most historical part of the debt, therefore paying off a portion of overdraft, interest and charges, followed by the next portion of overdraft, interest and charges. Therefore the banks argument that the interest was last to be paid off and therefore any illegal loss to us would be far shorter or not at all, could be flawed. However, its still up to us to arrive at both the argument and the calculations.If the banks offer to settle the charges (whether we accept the part payment or not), they can proceed to any hearing and rely on us to prove our figures to support our claims for the interest portion. They will argue their best, causing doubt and confusion. The judge may not be mathematically articulate and therefore our argument must be capable of persuasion, simpicity in its explaination and convincing in our presentation of the maths. As long as we are able to explain our numbers more clearly than the solicitor in trying to poo poo them, we can win the case. So whats the argument and whats the formula.................. ..? |
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