Evening everyone, Today I travelled back to the car-park from which I received my ticket. If anything it has made me more angry as it just proves that whoever issues the Apppeal Rejection Letters has no clue about the site's in question (I know you all already realise this!). as i don't know how to post photos to this page, my wife and I scoured the car-park looking for incriminating signs - we couldn't find anything that would back up their claim that I'm in the wrong. At the entrance there's a sign stating: "Welcome To Crossways" PRIVATE LAND All vehicles must Pay & Display or have a valid permit See notices in car park for details CAMERA ENFORCEMENT IN OPERATION And that is all says apart from giving the operator's (PPS) details underneath Then there is another sign: Welcome To Crossways Pay & Display Car Park 80p Per Hour £3 For 12 Hours Then there's another sign: Welcome To Crossways Pay & Display car Park Please Pay at meter and display your ticket clearly on the vehicle dashboard (With arrows pointing to meter and exit) Then another larger sign (which I thought would be the incriminating one as under it has a list of 13 Conditions. These are all listed under a statement that reads "Parking conditions enforced with patrols and automatic number plate recognition cameras" Conditions of Parking - Warning: Contractual Agreement (Without listing all the Conditions) 1) all vehicles must display a valid ticket in the front windshield at all times 11) if paying by phone or if required to enter a vehicle registration to authorise parking full & exact details must be entered correctly 12) Full payment must be made before leaving site (I thought this one was very telling!) There is nothing written on the actual ticket machine apart from what is already stated above. I cannot believe these people are still allowed to operate car-parks in this fraudulent manner. I would be happy to go to court just to show them up for what they actually are. Once this matter is closed is there anywhere I can go to make a formal complaint? Once again, thanks for your advice - it has been very welcome

Hi Erics Brother - thank you so much for taking the time out to reply. I am going to drive down to this car park over the next few days to take photos etc and will attempt to post my findings here as soon as I can work out how to! Many thanks for your time

Hi All, I am a company car driver and I think I've made the fatal mistake of giving PPS my name and address. Long story short: Parked at the Crossways Shopping centre in Paignton and as I had been ill with a stomach bug through the night when I arrived, I was physically ill again (and took a few minutes to gather myself) before I purchased a ticket. They have a photo showing I arrived at 11.24:39 and I have a ticket, valid until 13.43, purchased at 11.43, therefore a period of 19 minutes elapsed between me arriving and buying a ticket. They have stated that they have a 10 minute "grace" period and that I contravened this by 9 minutes, therefore I am liable to a £100 or reduced fee of £60! After my employer received the initial notice, as I assumed I'd done nothing wrong because I had a valid ticket that I assumed they had obviously overlooked, I disclosed my name, address and emailed them accordingly. I've just received a further email telling me my claim has been rejected due to the 9 minutes over that I took to buy the ticket which I find absolutely unbelievable - especially as I left the car park at 12.58 with 45 minutes still remaining on the ticket! what should I do now? many thanks in advance Ian