I received another letter today saying that they haven't received a response and that their client has a right to bring a civil claim against me. They also put a lot of information about 'circumstances' that their client invites me to advise them about which I would like to be taken into account. And then just said to pay it and that they require a response within 14 days in order to prevent further action being taken. I have redacted the personal information from both letters but can't upload them from my phone? Does anyone know how I can do that? I move next week so I won't get any more letters and I'm hoping the next tenant either throws the letters in the bin or responds that I'm not living there anymore. I still feel extremely awful about it and have considered just paying it off because it is my fault but at the same time, everything I read about RLP tells me definitely not to. I'm hoping to put it behind me and the letters, whilst worrying, I do realise have no actual bearing and can't do anything.

I got the first letter today and it was a lot of legal talk but nowhere in it did they say that they would do anything just that their client could or was entitled to take it to court. The amount was £150 which shocked me because the items were under £20 and weren't damaged whatsoever. They also said that they would put my case on hold for 21 days in which I had the option to call them and negotiate if I couldn't pay, seek legal counsel and a few other options. I'm moving very soon and won't be in the UK, the address where they are sending the letters to will soon be occupied by the next tenants and whilst I doubt they'll track me abroad or anything, it's slightly worrying that the letters will continue. On the letter I received today, it said that their client had the right to act for 15 years, which, even though I told myself to ignore everything they write, is panic inducing. I don't really know what to do with the letter. Am I supposed to seek legal counsel?

I'll try and post photos of the letters when they come. I'm moving soon so I don't know if they will somehow find me at my new address but I read some of the previous threads and am just going to ignore the letters completely. I get worried quite fast and wanted to know if I should actually bother to read them or not, or if I should just burn them as they come? I can't really tell my parents and that's why I thought it'd be better to just pay it and try and forget but reading the other posts tell me it's truly not a good idea. I did want to know when the letters stop? And who the Jackie is that everyone talks about?

I had an incident today, one I'm really not proud of at TK Maxx where as a joke, I attempted to steal 3 items of make up. I know it was awful and I'm feeling ridiculously guilty, anxious and downright ashamed over it. I left the store and outside a member of security approached me I admitted it, I was taken downstairs and was told I would be banned for 12 months and fined and that a company called RLP, would contact me for me to pay that fine. I apologised and the two staff who were there just told me I messed up once and not to do it again . I was asked for ID, all I had was my card then they took my phone number, picture through CCTV, address, and date of birth ( I'm under 18 but I told them I was older - a rash decision because I didn't want my parents to be contacted) and then I was sent on my way politely. Don't get me wrong, I made several mistakes today and I was more than ready to pay a fine but wasn't expecting the results when I researched RPL, to be so high. The items were valued under £20, and not damaged in any way, the whole process was about 10 minutes whilst accepting the ban, I did not expect a hefty fine of hundreds. I'm really concerned about this because my age is unknown to them and I'm moving in about a month to another country and I really don't want this hanging over my head in my future. I made a mistake which I regret a lot but if I don't pay this fine, I don't know if that will get me a criminal record? I really would love it if someone could clarify things for me about RPL and what to do when the letters come?