the reason was they had not sent us a Notice to Keeper and the assessor was christopher monk. i have attached the contract. that is the way we received it. it is less clear due to being scanned in but the original isn't much better. thanks for the help

Hi all, looks like ANPR failed again. POPLA allowed my appeal. so thank you all for your help. it was much appreciated. Cheers

Hi, just though i would give a quick update. we have just received what i think is ANPRs evidence for POPLA e.g. Contract with land owner which very very faint and dated 2005 and things have been crossed out and hand written. also got more pictures which have no date/ time on and a copy of the PCN. got to wait till the 15th now. hopefully POPLA see that this company is in the wrong. what will happen if they side with ANPR? thanks

yes so just have to wait now

yer i added that one in in big bold letters along with a few other ones. thanks for the advice. just waiting for a reply now

ok thank very much for all your help.will let you all know what happens

do i need to send anything specific to popla or is it just the letters and pics i got from ANPR? going to send a copy of the disabled badge aswel.

can you send it to popla via email?

Hi all. Just wondering if you could scan over this. i just want to make sure its ok for a popla appeal letter. i noticed they have changed the genuine pre estimate of loss to proportionate and commercially justifiable. is this correct? anything else that i could put please let me know. thanks for your help. Dear Sir/Madam Re: Outstanding Parking Notice: ********, Vehicle registration: ******* I am the registered keeper of the above vehicle and have received the above demand from ANPR LTD. My appeal to ANPR LTD was rejected and they gave me POPLA code: ************** Date of PCN: PCN NOT RECEIVED POPLA APPEAL: *******************vs ANPR Ltd As the registered keeper of the above vehicle, the OUTSTANDING PARKING NOTICE invoice is the first I heard of the event at ********************* Shopping Centre and I contend that I am not liable for the above parking charge. I wish to appeal against the OUTSTANDING PARKING NOTICE *********** on the following grounds; 1. NO CLEAR INFORMATION REGARDING THE ISSUE ON THE DATE IN QUESTION. 2. DISABLED VEHICLE WITH A VALID DISABLED BADGE AND CLOCK DISPLAYED - FREE PARKING 3. BREACH OF DISABILITY LAW AND EQUALITY ACT 2010 4. NO NOTICE TO DRIVER OR NOTICE TO KEEPER RECEIVED 5. NO GENUINE PRE-ESTIMATE OF LOSS / NOT PROPORTIONATE AND COMMERCIALLY JUSTIFIABLE 6. CONTRACT WITH THE LANDOWNER 7. PLANNING PERMISSION FOR CAR PARK SIGNAGE 8. INADEQUATE SIGNAGE 9. METADATA and CALIBRATION REPORT 1. NO CLEAR INFORMATION REGARDING THE ISSUE ON THE DATE IN QUESTION. The outstanding parking notice and the ANPR appeal rejection letter do not clearly state in what capacity ANPR are writing in or what the issue was on the date in question and as the registered keeper I am not liable for this charge. 2. DISABLED VEHICLE WITH A VALID DISABLED BADGE AND CLOCK DISPLAYED - FREE PARKING The vehicle ANPR claim was parked in direct contravention to your companies wishes is registered as a disable vehicle and a valid disabled badge and clock is always displayed correctly which I am told by the cherry tree shopping centre contact line is the correct procedure to allow FREE parking as shown by this sign at the Car Park ENTRANCE. Pic of Disabled free parking sign 3. EQUALITY ACT 2010 - BREACH OF DISABILITY LAW OCCURRED AS SOON AS THE OPERATOR KNEW ABOUT THE DISABILITY As the registered keeper i feel that ANPR Ltd are in breach of the Equality Act 2010 due to the Registered keeper and Drivers of this REGISTERED DISABLED VEHICLE being DISABLED which by the sign displayed at the car park clear allows them to park free of charge. They have also shown that they are following the incorrect procedure as stated in the British Parking Association Code Of Practice as shown below. “16.5 If your landowner provides a concession that allows parking for disabled people, if a vehicle displays a valid Blue Badge you must not issue it with parking charge notices.” 4. NO NOTICE TO DRIVER OR NOTICE TO KEEPER EVER RECEIVED No Notice To Driver has never been attached to the vehicle in question, the photographic evidence that ANPR talk of in the outstanding parking notice was not provided until after I requested it in my appeal letter and the 3 x blurry pictures they have provided which you cant even make out the Number plate or any information on the ticket can not be classed as proof. I will state that the 3 x blurry picture provided do show a disabled blue badge on display on the dashboard of the vehicle in the picture and due to the lack of following the correct procedure set out by the BPA Codes Of Practice the OUTSTANDING PARKING NOTICE INVOICE is timed out for keeper liability under PoFA 2012 and ANPR have fail to follow the requirements set down in the Protection of Freedoms Act to enable Keeper Liability making this invoice unenforceable. The alleged parking incident was on **/**/**** and the notice to keeper has not been received therefore this is outside the POFA 2012 requirements for service of the notice to keeper (14 days) and therefore keeper liability does not apply. The correct procedure to enable keeper liability under Schedule 4 of the PoFA 2012 has not been followed and is therefore not satisfactory to enable keeper liability under para 9 the PoFA as there was no notice affixed to the vehicle at the time and no NOTICE TO KEEPER has ever been received and I as the registered keeper have read of numerous complaints about operatives of ANPR attaching tickets to vehicles and then removing them after photographing to ensure that the time allowed for the driver to respond expires, so bypassing the discount period and part of the provisions of Para 8 of the PoFA. I would also like to add that issuing a ticket and then removing it after taking a photograph would be classed as committing an act of fraud in court ans ANPR Ltd are well known for doing this 5. NO GENUINE PRE-ESTIMATE OF LOSS / NOT PROPORTIONATE AND COMMERCIALLY JUSTIFIABLE The driver has not caused a loss to ANPR as Blue badge holders at the ***************shopping centre are allowed free parking for 3 hours as clearly stated by the sign at the entrance off the car park so a claim for damages for trespass on land under ANPRs control is non-existent as the driver was entitled to FREE PARKING for 3 hour which was NOT exceeded therefore NO LOSS to the landowner or ANPR and the invoice demanding payment is nothing more than a penalty charge, which is unlawful. As stated in the BPA Codes Of Practice I would like ANPR to demonstrate that the penalty demanded in a genuine pre-estimate of loss / Proportionate and commercially justifiable. 6. CONTRACT WITH THE LANDOWNER - NOT COMPLIANT WITH THE BPA CODE OF PRACTICE AND NO LEGAL STATUS TO OFFER PARKING OR ENFORCE TICKETS I as the Registered Keeper do not believe that there is a contract between the parking company ANPR Ltd and the landlord that allows ANPR to make legal claims in their own name and I demand sight of such contract if it exists. ANPR do not own this car park and are acting merely as agents for the owner/occupier. In the Outstanding Parking Notice and in the rejection letter, ANPR has not provided me with any evidence that they are lawfully entitled to demand money from the driver or Registered Keepers, since they do not own nor have any interest or assignment of title of the land in question. I do not believe that the Operator has the necessary legal capacity to enter into a contract with a driver or Registered Keeper of a vehicle parking in the car park, or indeed to allege a breach of contract (as evidenced in the Higher Court findings in VCS v HMRC 2012). I would require POPLA to check whether ANPR have provided a full copy of the actual contemporaneous, signed & dated site agreement/contract with the landowner/occupier (not just a signed slip of paper saying it exists) and check that it specifically enables this Operator to pursue parking charges in the courts or issue ticket on the car park in question, and whether that contract is compliant with the requirements set out in the BPA Code of Practice. 7. PLANNING PERMISSION Also I wish to see the planning permission for the signage under the advertising display boarding regs as I do not believe ANPR to have the correct permissions in place for each of their signs and illegal sign means that the contract is repudiated as unconscionable. 8. INADEQUATE SIGNAGE The sign at the entrance to the car park is positioned on a pole on the passenger side of a standard right-hand drive vehicle face into the car park. It is also difficult to view this sign without impeding the flow of traffic and pedestrians behind as you would have to stop and get out of the car to read it and that’s if you noticed it was there. I enclose photograph that demonstrate the entrance signage. The BPA Code of Practice at Appendix B sets out strict requirements for entrance signage, including “The sign should be placed so that it is readable by drivers without their needing to look away from the road ahead” and “There must be enough colour contrast between the text and its background, each of which should be a single solid colour. The best way to achieve this is to have black text on a white background, or white text on a black background”. pic of ANPR sign Signage face away from the road and not visible to drivers. 9. METADATA and CALIBRATION REPORT I would also like to see and for Popla to view a printout of the METADATA for the device used to produce the screen ticket along with the DAILY CALIBRATION REPORT. On consideration the above I request that my appeal is upheld and the charge dismissed Yours Faithfully i am going to send copies of the letters and picture evidence they sent me is that ok?

what should i do next? the pictures they sent me are blurry and in my first letter i told them they it had timed out for keeper liability. they haven't sent me all i asked for in the letter and they haven't suffered any loss as disabled parking is free. is the reply a standard reply from them?

sorry hit the 3 instead of the 2. it said 25 days left.

she only phoned that first time. its N martin. 35 days left to appeal to poppa.

Hi all, thought i would give an up date. I sent the letter thats in previous post to ANPR: and they responded with this: Having read your letter and taking into consideration that i personally know the site. I have also talked to the issuer, and seen the photographic evidence, all of which confirms the relevant details of the incident, and weakens any argument you may have considered you had. Please allow me to explain:- a reference number was created by the 'ticketer' and written on the PCN (Parking Charge Notice) which provides our telephone operators with a better understanding of the incident. The first digit '*' refers to the caption on the sign ' Pay and Display Only' which in turn relates to the infringement 'Exceeded Allocated Time'. The next four digits refer to the time of incident (**:**) allowing for any grace periods, whilst the last two letters indicate the operators initials or call sign: **. The Proprietor places a time restriction on the amount of stay permitted. This is because there is a limited amount of DD spaces available or they have had a local offender parking their vehicle all day for free, whilst they go elsewhere taking up limited and valuable spaces. In light of the above, perhaps you will understand why the PNC was issued, and although I really do sympathise, I must stress that we are contracted by the landowner to enforce the terms & conditions that are stated on the signage at the location, and in these circumstances they have been breached. we would hope this letter clarifies the situation and helps you to re-consider your claim, as to progress any appeal now would nullify any discounts that remain and (should you lose) may incur further costs. However, if you still feel that you have a valid case to appeal further, full details of how you can use your Popla code (**********) can be found in the link at the bottom of this letter. Yours sincerely when my mum received the first letter she phoned them and they told her it was because the time was incorrect on her clock and now they are saying she has exceeded the allocated time. the fact that she displayed her disabled badge allowed her to park for free in this car park. they also sent 3 copy and paste pictures of the ticket on the front window of the car. the pictures are very blurry and you can't even make out the numberplate on the car. any advice on what to do next would be great and is it ok for me to put all this information on here? thanks

can the appeal letter be emailed as on the letter is says to appeal using the address on the PCN but we don't have it as my mum didn't get one or is it better to post.it does have this address on ANPRLtd PO BOX One, Preston, PR2 0NF should i send it to that Thanks

heres a draft copy of my appeal letter. please let me know if it is ok or anything i could add. thanks Dear ANPR ltd Re Outstanding Parking Notice …………… Please consider this as an appeal against the Outstanding Parking Notice dated 06/01/2015. As the RK this is the first I have heard about this event. Your outstanding parking notice doesn’t even state in what capacity you are writing in or what the issue was on the date in question and as RK I am not liable for this charge. The vehicle you claim was parked in direct contravention to your companies wishes is registered as a disable vehicle and a valid disabled badge and clock is always displayed correctly which I am told by the cherry tree shopping centre contact line is the correct procedure to allow free parking. No NTD has ever been attached to the vehicle in question, the photographic evidence that you talk of in the outstanding parking notice has never been provided as proof and the correct procedure to enable keeper liability under Schedule 4 of the PoFA 2012 has not been followed. In the absence of proof of a screen ticket being generated and actually affixed to the vehicle your claim is timed out for keeper liability under PoFA 2012. I would also like to add that issuing a ticket and then removing it after taking a photograph would be classed as committing an act of fraud in court. It would also be interesting to see a printout of the metadata for the device used to produce the screen ticket along with the daily calibration report and your contract with the landowner to support your claim that you pay damages to the landowner as well as evidence of the payment on this occasion to the landowner. On a final note you have not been caused a loss by the driver's actions so the amount you are demanding is a penalty charge, which is unlawful. Please cancel this charge forthwith or alternatively issue me with a valid POPLA code for independent adjudication. 14 days is sufficient time for notification of cancellation or POPLA code to be received by myself the RK. After such time I shall consider the matter closed.