Okay, I will write to the CEO then tomorrow. Is an email adequate?

Well this was probably the wrong thing to do, but I rang him and after some flannel agreed to pay him next Wednesday. How I don't know, but I'll have to think of something in the next week. Which is going to be interesting. I panicked basically. Still it is a week's breathing space of a kind. I've kind of lost track of what the precise original figure was. I am confusing myself trying to work out what I paid and what the outstanding liability was at any moment, so I will post again later when I can make some sense of it. But the last NOE was £231.70, but now with costs I owe £406.20 so that's costs of £174.50. Thank you everyone for the help so far.

National Debtline- Thanks. I have tried talking to Rossendales and they are not interested unless I pay the full amount, insisting that otherwise I must talk to this Enforcement Agent. The website's "pay online" facility also refuses me, again referring me to the EA. I am currently considering ringing this man to ask him to give me more time to get the money together , and explain the low nominal value of the goods (and that the PC, monitor and desk are not only low value but needed for my work). I really don't want any more charges. I've worked out that so far, without all the charges, I would have virtually paid off the bill. As it was I only had three payments to go until I foolishly ignored the Notice Of Enforcement because my mind was on other things. I'm not sure I have the mental reserves left to tough things out. If I can find a way to pay this, I will. There is just no way I can do it today. Should I phone him?

Thanks, what do you mean by CEO? Also, what can happen tomorrow? Can I refuse him entry? Can he break in? Should I phone this "enforcement agent" on his mobile? I can't think of anything I would say except that I haven't got the money to pay the whole bill. I don't understand the whole thing with Rossendales saying he works for them, but then it was like he's a completely independent agent so they wouldn't talk about anything else with me. I'm absolutely cr*ppng myself.

One more question: if they do take my stuff, does that settle the debt, or just reduce it by whatever amount they sell the stuff for? Like, if they take the goods, auction them and get £50, does the remainder of the debt remain?

The visit was this morning. The Final Notice through the door just gives the full amount of £406.20 as "balance due within 24 hours... inclusive of all costs".

The goods were a sofa, coffee table, shelf unit desk, PC and monitor. The desk, PC and monitor I need for my work, and they're worth hardly anything anyway; the PC is several years old and has a dodgy graphics card and the montior is a big CRT I got off Ebay for £12(!) and which itself has a fault (if I switch it off it goes blurry so I have to leave it on 24/7 lol). The shelf unit is an ancient melamine thing that can't be worth 50p. According to the "notice of distress" from Rossendales wth that list on the original debt was £838.40 +£61 charges for a total £899.40. Until the latest charges it was down to £231.70 so it appears they've added £174.50 in charges. In July my payment date was the 10th I can't remember what day I sorted it out with them, later in the month obviously but then they set up a new scheme on the 1st of the month, the 1st payment on that was 1st September which I paid, then I missed 1st October. I've had so much money stress I foolishly put this to one side on the "sort it later" pile in my mind. Thank you for replying! *edit* I made a mistake the missed payment was August 10th, not July 10th.

Hi, I am new here. This morning at 7am a Rossendales bailiff hammered on my door. I was still in bed, didn't answer it. He put a "final notice" through the door and left. It demands balance in full in 24 hours. It is for Council Tax. I set up a payment arrangement about a year ago for £899.40 including costs, when a Rossendales man came to my door. This included a list of stuff they could take if I defaulted. I kept up with the payments then was late with one in July, but they restarted the scheme when I rang them. I was late again this month due to being skint and lost track of how late. The total was down to £231 including the costs for the previous late payment, and I was paying £78 per month. The Final Notice demands £406.20 (more costs of some kind) which I simply don't have. I rang Rossendales and offered the late payment but the (brusque) lady in the office said I have to talk to the "enforcement agent" on his mobile since she could only take full payment. I asked why on Earth I cannot talk to someone in the office but she just kept repeating I have to either pay her or talk to the "enforcement agent". I am loathe to do so until at least I know more about what to do. I really don't know what to do. I am beside myself. The only money I have in the world is £83 until next Wednesday, and not much more then, so paying this month's payment would have wiped me out and I was going to have to do some creative thinking just to buy some food. The Final Notice says 24 hours I presume he will be back tomorrow. I have no idea what to do, I hope somebody on this forum can help me. The irony is that without costs I have paid the vast majority of the original debt, not that that is any use I know. Any advice will be gratefully received!