Chris85
Registered UsersChange your profile picture
-
Posts
83 -
Joined
-
Last visited
-
Please can some advise me on what nessary steps I should take with my problem. Last month "September 2015" I was called by the vodaphone rewards department with an offer on my account. I have 3 lines on my account and was told that I was a good customer with vodaphone and would like to offer me a broadband on the account. Line 1 is my iPhone 5s =£42.50 Line 2 is a iPad =£21.44 Line 3 is a iPad =£21.44 These are i was told by the adviser from the rewards dept that if I took out this broadband account they would cap my total bill to £105.00 a month. I agreed that was ok... I also told the advisor that I will be leaving vodafone in February and going with another service provider as the contract runs out then, vodaphone did not tell me over the phone that I would be taking out a 4th line on my account. Under no circumstances was I aware of this 4th line until I called them 3 weeks ago as I was charged £11.00 a month for the broadband and I was not told that I was binding into a broadband contract for 12 months.. . I really am annoyed everyone I ring them I'm getting thru to someone in India who can't speak proper English and it's really frustrating !! What are my options I feel I have been Mis sold another contract here!
-
Hi All, I'd just like to say that I've won my case and they have confirmed that they were in breach of section 90, I have now negotiated a settlement figure of £6,980 thank you all very much for your overwhelming support and I will be contributing a donation to this site. Thanks again Chris Callaghan
-
right i have been in contact with solicitors they had a meeting to discuss the funding of the case because I'm currently full time employed they said i wouldn't be entitled to legal aid so they come back to me and decided to take this case on no win no fee basis the fee they take is 25% of the case if won
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.