Hi all, I just heard this from my friend and I would be greatly appreciated if anyone could offer some suggestions of what other supports she could claim please. My friend was made redundant last year Sept, after spent months of searching for another job but to no avail, she started to claim for JSA in last year Nov. She has then tried very hard to cope with the demands from the JSA advisers in order to make sure that she received the basic fund supports from the gov. In Dec she was suddenly asked to sign on every week then every day instead every fortnight which she raised no objections. She was asked to attend various training & meetings which she did & on time & prepared, although she hardly found any of them really help. She has phone calls from the agencies all the time and had 4 interviews last year, 2 of which she reached the final stage. She really just needs an opportunity. Anyway around last year Christmas time, she went to the JC and prepared to sign on again. Everything was alright in the morning. However in the late afternoon she suddenly received a phone call from the adviser asking her to return to the JC because she had "some questions" about her claim and needed to see her again. Then when she got back to the JC she was told that they think "she did not do enough to look for a job" and decided to sanction her for that. She of course disagreed with the decision and raised an appeal immediately and submitted all the job searches proof to support her claim. - So far still waiting for an result for that. In January, although she received no funds from the gov she still went & signed on with JC on time, with the expectation that they would refund the money to her once her appeal won. However thing is actually getting worse. She now stops claiming the JSA because she could not cope with the pressure from the JC adviser anymore. When she went to JC the adviser always said that they did not think that she was actively looking for a job and asking her to fill out some forms to prove that she did (-they never really tell her why they think so, but just told her to fill out the forms). She did it in the very first instances and then finally she reached the point- Instead of filling out the forms provided by the JC she wrote on the form that she requested a written explanation of why she was given the forms, she also described what she did to look for a job and explained why she think she has tried her best to look for a job. Sadly the outcome for this was quite ..... The JC adviser after a quick read of what she'd wrote, she went& showed it to her manager(?), she then returned to her saying that it was rubbish, and then showed her some forms saying that either to fill out those forms again or sign the forms on the desk to confirm that she would like to stop her JSA claim (?!). She was so angry & sad for all of these, she refused to sign on the forms and since then she never return to the JC. She is a very lovely lady and to be honest I never saw her having any arguments with anybody. After I heard this I decided to type it up here & hopefully some of you could kindly offer some suggestions of what other supports she could possibly get without the JSA. Would she still able to claim help on rent etc? Thank you really much for your help on this in advance!

Hi, Thank you so much for providing such detailed answers for each question. I already handed in the form and unsurprisingly I did not get any payment for the two weeks. I have no clues of why exactly they stopped it as I have received no letter from them at all. I will wait till the end of next week to see if there are any letters by then.

Sorry for the late reply. Thank you for sharing your daughter's experience with the JC here. I really do not know why I was picked but I am definitely one of their target. I've listed the questions on the form below, if anyone is interested to read: Which jobcentres did you use to look for jobs and on what dates did you visit or contact? Which newspapers did you check for jobs and on what dates did you check? What employment agencies are you registered with and on what dates did you visit or contact them? What other steps did you take to find work and on what dates did you take those steps? List the jobs applied: name+address of employer, whre was the job advertised, how did i contact, type of work, date applied, outcome Give details of any other employers contacted and explain why not if you have not contacted any other why do you feel that the steps you have taken to find work in the week in question give you your best prospects of getting a job？ Why did you not take all those steps to find work that you had agreed to on your agreement? State if there is anything that prevented you from looking for work in the week in question Give dates and details of all the thing did to find work in the two weeks that before the period at issue What do they mean "the week in question"? I've never have any problems with my jobsearch before!! And how can I possibly remember what dates I did what exactly? What kind of answers they are actually looking for? Why do they want to know what I did two weeks before this "period at issue"? Their colleague had checked what I've done back to that time and they apparently did not have any problems with it!!!! I've showed my screenshots to them as required and now they are saying things like "in question" "at issue"? I known they are targeting me because this is not the first obstacle I encountered, and I won my case in court when the JC sanctioned me for not actively looking for work (they somehow just believed/thought I was ) early this year!!

Well, yes! They are indeed very good at sanctioning people!!

Thank you. I agree with you. I really feel like they kinda wanna trip me up.....

Hi, I was previously told by my adviser screenshots of my mailbox are required to prove that I am actively looking for works. For months there were never any problems with my job search. However now I am given some forms called Actively seeking employment (with questions like what did you do, when did you do it, job details etc) by the JC staff, she told me to fill it in and then show it to her tomorrow. I really do not know why this happened as she obviously cannot be bothered to explain it to me. It somehow makes me feel that she did not trust the evidences I provided at all (she's photocopied the screenshots I provided). I'd basically just like to ask if it is normal for the JC advisor to ask the claimant to fill out this form, when the claimant already provided screenshots of the mailbox?? I personally really do not know how to answer some of the questions listed. For examples: which JC did you use to look for jobs and on what date(s) did you visit/contact them? Can I simply say that I went to JC only to sign on??... Just noticed that there are questions like "why do you feel that the steps you have taken to find work in the week in question give you your best prospects of getting a job？ Why did you not take all those steps to find work that you had agreed to on your agreement? (WHAT?!!) etc" Very tricky questions I have to say!! Thanks.

Thank you, for all your help! I will wait until next week Wednesday. Hope that I will receive my case number from the court soon....

Yes I sent it to the County Court Money Claims Centre. I am sure I paid the correct fee as I posted the form in the post office. Thank you!! Thank you. This is my first ever money claim, and I have no ideas of how long the court takes to register and process my claim, and am worried whether the court actually received the form. I think I will just have to be more patient and wait for a few more days. Thank you for all your helps

Hi, I posted the N1 form (3 copies of everything and the postal order) to the court on 23rd May and expected one copy would be returned to me with my case number on very soon. It's been more than a week, and I've still received nothing back from the court. I am quite worry at the moment and wondering if it has got lost in the post. I would just like to ask if anybody knows how long in general it takes to receive the case number from the court please. Any help will be greatly appreciated.

Thank you Andy, for sharing the link with me. I personally do not want to raise the claim online but via post. And I just really have no ideas of what this Fee Account No is referring to.

Thank you. I've tried to google it but cannot seem to find anybody ever mentioned it before. On the form it seems that there are only 2 sections that needed to fill in by the court which are Claim no. and Issue date.

Thank you Rebel11. It really helps me a lot. Just one last question, Fee Account no. [Does this refer to my bank account number which will be used to pay the court fees? ] Cannot seem to find any information regarding this part. Thank you.

Hi, I am thinking to raise a small claim case against a MNO via post and I need some helps filling in the form. Any inputs will be greatly appreciated. In the heading of the form (Pg1) it asks about "In the [Do I write my local county court here or something else?] Fee Account no. [Does this refer to my bank account number which will be used to pay the court fees? What exactly should I write here? or Can I just leave it blank?]" For "Value" and "amount claimed", not a fixed or specified amount of money to be recovered as I am currently still being charged by the company until I win my case and have all my previous payments refunded. In this case can I simply write [expect to recover no more than £xxxxx] in the "Value" section, then tell the court [i expect to recover court fees and previous payments made to the company] in POC, and leave "Amount claimed, court fees, Legal representative’s costs" blank?? I believe that I have to send 3 copies of my claim to the local court as one will be for the court, one for the defendant and one for me right? Do I have to send any documents to support my case at this stage? Thank you in advance for all your help.

How about "If they have lived in the UK before, When did they last leave the UK?" Does he need to tell the government the dates he left UK for holiday? Sorry for the trouble I caused you.

Thank you so much!! I will pass this information onto him.