I'm confused as to how it was a gift? I paid her some money. she paid the rest as a gift to me. I'm not asking for all of the money. I just want what I paid. I've also asked if my telling her via Facebook is enough before I can file a claim... or id need to issue an LBA. ta

ahhhh, I do hope this is the correct place to post! in a bit of a mare with a situation. paid some money for a ticket to my sister, was a partial amount and she was going to pay for the rest herself as a present to me. she paid for the tickets , and I transferred the money over to her including money for things I had purchased from her. family things have happened, which means I'm no longer going to the ticket event. I have asked for my money back a few times, to be met with 'we don't have the tickets yet, so we can't sell them' they now have the tickets, so it can be sold but I'm a bit sceptical as to whether this will happen. I have told her via Facebook I want the money back by the end of June whether these tickets have been sold or not. I can't really afford to lose the money, so would like it back. can I issue a small claims over this? is everything I have sufficient evidence to prove money is owed? she hasn't actually said she owes money to me, just says she will give it back to me when the ticket has been sold. do I still need to issue an LBA, or is the message I've sent okay to 'act' as an LBA? I don't wish for it to get this far, but I think it may. thank you!

My problem with them sending a letter to my house is they've only got my address to send the free travel tickets. There's an option to give your address and phone number on the contact section of the website and this is always filled in with 'email contact only'... The letter received today is nothing to do with them sending the tickets.

Hello lovelies, I'm here for some help again, if you wouldn't mind? I'm a regular Arriva bus user because of the location of my house. The bus service on the route is the most unreliable service and more often than not, the bus is late or doesn't turn up. Just to give you an idea, so far this month on the one route I take, the buses have been 89 minutes late! So of course I make a complaint every single time. Each time I put email contact only. They have previously rang my phone number that's been on their system but after telling them email contact only, they've been pretty good about emailing me. They have offered to send me free travel tickets as an apology for the delays, which I have accepted and emailed my address across. I made further complaints via email, and one was made over the phone. During the phone call, I told the man that I wanted a response in email only. I have come home today to find that someone has taken it upon themselves to write and send a letter to my address! As you can imagine, I am absolutely fuming! I've spoken to my sister about this to see if she knew who I could contact as I am not happy at all. She's informed me that it's a breach of data protection. Is that correct? And if so, who do I now contact? I'm not really happy to let this slide, since I've made it clear every time that I do not want to be contacted in any other way. Hopefully this angry ramble makes sense! Thank you! Kayleigh

Sorry, I should have put that in the post- it's council tax debt. The letter is signed by 'bailiff in charge'

Thank you for the reply! If they did levy items, would we need to prove they items belong to us and not the debtor?

Hello guys, I really hope you may be able to help me. I currently live in a shared house with 4 other housemates. In November, a guy moved in who was eventually evicted from the property in January. Since then, we have had numerous letters for him from DCA's, each one has been seen back "return to sender, not known at address." we haven't had anything for him recently, so I assumed that they had removed the address and that was the end of it. However, we have now had 2 bailiffs attend the property looking for him. The first time I was in and told them that he no longer lives here and was told they would pass that onto the office and see if they can locate him at another property. I have come home today to find a letter from Rossendales, saying they will be attending the property in the next 24 hours unless contact is made. Now heres the problem I have. Thanks to this site, I am aware of what bailiffs can and cannot do. However, 2 of my housemates are Polish and don't speak very good English. I work 5 days a week, and am out of my house for over 12 hours so the chances of me being in when they come are slim. I've tried to explain to the guy who's here most of the day that they cannot enter the house, but I dont think he understands. I have contacted the bailiff, who says he can't guarantee he wont re-attend. Is there anything else I can do to stop them attending? I obviously don't want them to come into the house, and potentially take not only my things, but the items we share. I do have a contact number for one of his friends, but they seem very reluctant to take it.. Thanks for your help!