That's OK. He did make the first payment before the bailiff sent a letter and in fact paid £40 but it was apparently past when they expected it but he didn't know how or when to pay it as he thought he'd be told in the email he sent with the proof of his benefits...

He has been making a payment and has paid his £20. that is not an issue. The issue is the added £235. The bailiff said this would be removed and is now not removing this. What did the bailiff do for this £235? drop a letter through the door when they had not sorted how he was meant to pay? There is nothing at the house, no car , the windows are not even double glazed so where has the £235 come from? The bailiff has gone back on what they said which was if it could be shown that he had contacted them with the proof of being on benefits and showing he had asked how to pay then this would be removed as they didn't respond but now that amount has not been removed. Also it is not as easy as swallow get the fees as that is another whole year of payments.

what happened was, on the phone to the equita service centre they say is pay £20 a month. he didn't have to make any payment on the phone but was asked to send proof. He emailed that day the proof and writing please let me know how I should make the payment and when it is due. Then the bailiff hand delivered that letter. After many discussions with the bailiff the bailiff said if it is proven that email with the proof was sent , the 235 would be removed. the email was forwarded to show this was sent and it was also read out to the bailiff and forwarded to her whilst on the phone. Now the bailiff will not answer the phone to remove the amount a letter has come to say he can pay the £20 a month and the arrangement has been set up and he has recovered a pay point slip where he can go into a shop and make the £20 a month payments. But she won't remove the 235 because she won't even engage in conversation. Very frustrating and unfair...

Hi can someone please advise me on this. He has starting to pay the payments towards this overall debt but don't think the £235 is fair or legal...

Apologies. No- no list of things to take. To be honest there's not much to take. Yes a notice of enforcement was received and then he contacted equita. He offered £40 they said £20 would be fine per month given he's on benefits. The Baillif was also not happy that theyd given him the £20 arrangement because yes it's forever to pay off.

I think there is a mis understanding. The amount is for about £750 for council tax. they have agreed to accept £20 a month. The bailiff added on £235 wrongly which he said would be removed if it was proved the email with proof had been sent with was forwarded and hence the £20 a month arrangement has been re set up. However the bailiff won't remove the fee. No goods were taken. No car is at the house as the person does not have a car.

my friend has to pay for council tax through equita who applied their £75 fee. He is on JSA. The call centre agreed he could pay £20 a month if he could send in proof he's on JSA. He emailed this in and asked how he should pay. He had no response and paid £40 off the amount online . When calling the call centre again, they said he had defaulted on the arrangement and he had to speak to the bailiff who was dealing with it. The baillif said she had visited and hand posted a letter and added £235 of charges on top. I'm not sure what this is for as there is no car at the property. My friend in question who has a dog was home and didn't hear anything. I helped to explain the situation. The baillif said to forward the original proof of JSA emails in to their manager. This was done. Still no response. Made another million calls to the bailiff. She said await a response. a week later 3 letters arrive , one saying payment is due and that the £20 a month is accepted. This includes they £235 fee that the bailiff said she would remove. Upon calling baillif in excess of 50 times in 1 week, baillif either doesn't answer of if bailiff is called on private number, says they are with a customer upon hearing who it is and puts the phone down as soon as the fee is issue is brought up. Call centre won't discuss the case. baillif is being unnecessarily difficult . Today baillif after just 10 calls today says fee is lawful and puts phone down. Not once and I mean not once has anyone been rude to this's baillif but has simply tried to sort this matter out. friend is happy to pay instalments of £20 to clear council tax which will take about 4 years at this rate. But an extra unnecessary £235 will take another year. Where does my friend stand? Feel very disappointed as bailiff seems to enjoy being difficult instead of dealing with someone polite who is trying to sort themselves out. Totally and utterly fed up of calling baillif for this reaction of no answer or phone going down. please advise. Very much apprecaited Thankyou

Could really do with some advice. earlier this year my bf was staying a lot at my house. I was helping him pay the TV licence as he suffers from depression due to bereavement and was unemployed . As he began staying more I stopped paying the TV license and he has been out of work I didn't really think anything about it. There is a TV in the house but was hardly ever used at this point. in April as he went back to his house a TV licence officer got his attention and stupidly he gave his details (he rarely sleeps and doesn't always think properly) . He was told a payment card would be sent out in the post. He thought no more of it. Some weeks later the court letters came. He didn't respond. The next he knew baillifs were putting letters through the door. To stop action he filed for a statutory declaration as the fine was now significant and he can barely make ends meet. At court he saw some of the personal details were incorrect. As a result he left and refused to go back. No doubt now bailiffs action will be reinstated . He is still hardly ever there. What do you advice? It is causing a great deal if worry and stress and attending court again or paying that large fine is not really an option. Please help thank you

i am having a very similar thing for a friend for marston baillifs. the case was at warwickshire and he lives in birmingham. he doesnt know what to do. the letter is the same that they will be back. he is on benefits and the fine is £672. please advise asap

He's just emailed the courts. There seems to be no paperwork of what he actually signed. Have looked through the whole house. He's emailed the courts saying this aswell as letting them know he has not filled in a financial statement and cannot afford to pay. Hope they reply soon.

The date of birth is wrong does that make any difference?

He's already making council tax payments out of his benefits. He barely has enough to make ends meet without having this to add to.he doesn't have landline internet there or anything.

Hi I was wondering if you can advise me urgently. My bf has been staying with me and not been using his tv. He went to get some things from the house and the tv license officer was outside and as he was in a rush and was not thinking straight he was asked to sign something and he did. He gave his correct name although it's common and his correct date of birth but the date of birth was incorrect on the paperwork and he left and thought no more about it and was told that was it. Then he recieved a summons from court got scared and ignored it and was fined £350. He was supposed to make payment by the 14 march. He is on benefits and it seems unfair that he has been fined as he was paying it every month till about 3 months and then he got tricked into signing something he didn't understand. . He clearly doesn't have the money. He doesnt watch tv there as rarely is there, on occasion just recording match of the day to watch later on or playing xbox. What should he do? Is there a way out of this? The wrong date of birth is on the paperwork. He used to work but now struggles to make ends meet. He doesnt even put the dam tv on. He was supposed to pay up by yday. I only found out about the summons stuff yday and the payment date. It's stressing me and him out so much. Can someone advise urgently pls?

thanks. i think hes not working, does all the banking through his girlfriends account which i found out (she claims benefits , not sure if he does anymore) so even if i do trace him he could just leave that address and move on or say he has no money even though hes doing all this work to rip people off. the business has still got the address i had on yell.com. i think the address i had also was his girlfriends parents who he was living with so i dont understand how there is a new tenant there?

Ok so I have just received a letter from the courts to say the defendant has left that address, they have no knowledge of his whereabouts and the warrant has now been returned;( what can I do now? Truly gutted. I don't have any other address for him and he was there. Can't believe people are so nasty to steal like this.