RobsterUK
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Did you ever resolve this problem? This has just happened to me. I've had my smile account for about 15 years and use it to pay in cash at the post office once or twice a week. I rang the bank and they were no help, suggesting the card may be damaged and offering to send me a new one, but I'm thinking that if there was a problem with the card it wouldn't be able to read it.
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