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phoenix11

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  1. Well that's appalling. There has to be a conflict of interest here - or misuse of data, whatever - I totally agree that CRAs need a thorough overhaul. I sent my form about a month ago and nothing has been done!
  2. I downloaded, filled in and faxed the form to them to remove my details. Does anyone know how long it takes before it shows they've obeyed the instructions?
  3. I'll add in support of plym's post. There are still GPs out there who refuse to even acknowledge the condition straight up. Those who do understand it as a condition in it's own right are still dismissive of outcomes. Getting a formal diagnosis can take a long time and of course, it costs money, which no-one wants to spend when they cannot "see" any kind of benefit. eg - break leg, go to hospital, x-rayed, leg in plaster, leg fixed. That's fine - visible benefit. Compare this with the all too common perception of: Suspect AS, not sure where to send, maybe local CMHT, get formal diagnosis, now what? The GPs are getting all too keen to stress, with all manner of conditions and health problems, not just mental, that if in their opinion there is not much of a benefit, then they don't think it's worth it. Ehh??? They dont' think IT is worth it? That 'IT' is you, the patient. However, the first diagnosis does not have to cost much at all, or be a lengthy process. That's the formal clinical diagnosis. A person can be diagnosed by a competent psychiatrist or a psychologist trained to diagnose AS. That in itself is enough for a person to get doors to open and insist on appropriate support. There is a lot that can be offered to people with Asperger's. not in the least by getting a basic diagnosis, they can then start to understand what are triggers and why. It is NOT a 'bad' personality issue which is how the condition is often written off by others. But AS can affect people's personalities especially when they have no idea why they feel 'out of step' with everyone else. The later the diagnosis, the longer someone will have been struggling to cope and often developing coping mechanisms which are not necessarily the best. Depression can be another big factor for Aspies - but just treating the depression with anti-depressants is not the way forward without some kind of diagnosis and understanding of the condition. The National Autistic society are only too happy to provide supporting information - much of it is free, much is available on their website although if you can't find it, their help service is really great. So, although it is not always easy by any means, I would always say get your condition diagnosed, accepted and then insist on being treated with the correct support and help that you need. Everyone is different - not everyone wants or needs the same, and it's always up to you if you want to disclose you have AS.
  4. Ohh - thank you, Sequenci. When I chose this one, it was with noble thoughts of me rising from the ashes of my banking experiences all those years ago. But now I realise there'a a dodgy company of the same name, I'd rather like to disassociate myself from them. I'll think of something else and get my request off. Thank you.
  5. Don't worry - I've surpassed myself and found it - lovely helpful webpage for all kinds of contacts. http://www.thisismoney.co.uk/money/bills/article-1724511/How-to-complain-to-the-chief-executive.html It is about 7 months old but hopefully it's still up to date.
  6. I'm guessing it's not possible, or at least it isn't available to do it for oneself. Can it be done at all or would I have to start again? If so, could I delete this account and reuse the same email addie, or would that have to be new as well?
  7. Hi guys Do we have any updated contacts for Santander such as the CEO or who would be the head honcho to copy in on a major complaint? The persons who should be dealing with complaints are totally ignoring all comms and I want to make one last attempt to get a professional and lawfully required response before I go back to the Ombudsman for another ruling - last one was in our favour - Santander have ignored the basis for the decision. I'd rather not keep having to do this as I'm acting on behalf of someone else - so I'm doing my very best - and will be seen to have done my very best - to make every effort and some more - to resolve the problems.
  8. Back with far more problems. I didn't realise you'd responded, Michael, sorry about that. The email problems were eventually resolved and it was an issue at their end. However, now they are closing down the narrowband service I've had for years, at the end of next week (had plenty of notification so that's not the problem) but the situation has become a huge stressful mess. After loads of calls and checks to make sure that the info they had on their Broadband service, and quite a lot of unhelpful and ansty calls with the 'dying' narrowband CS (different companies), I was eventually offered a deal to take up the bb. Because it's not so straightforward for me, I specifically asked that the service would not start until the end of February. They sent me an email the next day with a 'go live' date for 6 days later! Cutting a long story short, after numerous phone calls and emails, and promises broken, being lied to, etc, I then attempted to cancel the order within THEIR contract terms. ie I sent a cancellation email before mid-day of the 'go live' date - which effectively gave me a 2.5 working day cooling off period. Thing is, as Consumer Direct have pointed out, their terms are in breach of the Distance Selling Regulations anyway. However, that has not stopped them completely ignoring the cancellation, going ahead and putting broadband on my line which I cannot use with my very old equipment (am trying to sort out some new spec), and now threatening me because I cancelled the Direct Debit. So, all in all, the stress and costs this is putting me through is enormous. I know that Consumer Direct will help me, but it's still appalling sharp practice and I'll have to keep up the 'battle' to get things put right. And the narrowband service have also breached consumer law in trying to keep billing and charging me for a service they're closing down!!! It's just appalling - these huge companies are getting away with breaking the law all over the place and there is nothing being done to force them to toe the line. If anyone has any input about how I handle the DD threat or if I've missed anything, I'd be grateful. I tried to get my letter out today by SD but missed the bus into town and just missed the PO then by 2 mins. grrrrrrrrrrrr So I'm going to try and fax it tomorrow but send it anyway.
  9. Sorry, CB - reading my post again, I forgot to mention why DX diverted me here. I posted elsewhere about 192 and another site - Yasni - which I have no idea what to do about because I'm not going to give them any more of my information and so far I haven't found out how to stop them linking my name all over the net. So, 192 is a start and another company who were totally unaware that my name in an obscure part of their website was searchable - so they've taken immediate steps on request with absolutely no hassle whatsoever. Another organisation did the same a while back for me and again, they did not realise that the way some personal info in a newsletter on their website was easily searchable. It's these 'anonymous' operations who are out of control. Hope that makes sense now.
  10. Thanks to DX - I had no idea this was here but I shall give it a go to get my details removed. They've only just been added, well, within the last few months, so not sure what's going on there. Despite the comments at the beginning of this thread (and yes, I did start reading from page 1 at first), the issue is that we should be able to stop such intrusion if we want. Whilst it's 'useful' when someone wants to find out everything about another person, it's never so nice when it's us being 'stalked'. We all managed to live for thousands of years without this need to have everything exposed to every one - so on the balance of things, I really feel this kind of personal information harvesting should be banned - somehow! It is not necessary - by all means have information available on request, for a fee, as appropriate from specific organisations. But - for example - to actively encourage snooping on a person by adding all kinds of links to their name, such as their Amazon account etc, is going too far. The assumption that we are all gagging to hang our private parts out of the windows for people to oggle and drool over is really offensive. If we want to do it, then that's up to the individual. If we don't, we and our privacy should be respected.
  11. Found it, many thanks DX. Now - have you come across Yasni? It seems to be a set-up in Germany and is far more intrusive.
  12. Maybe try the OFT? I know they're not much liked but this would surely be a huge no-no? Has anything come up on a Land Registry search?
  13. Ahhhhh - so anyone who has their Twitter set up to receive tweets from such companies, get to see first hand the kind of problems that others are having? That's well cool.
  14. I'm guessing it's something to do with Twitter, but why do some of the threads start the thread title with the @ sign, what does it do if it has the @ sign and does one have options to not have it or does it make no difference at all? It's also a bit of a poke in the eye colour. Nice soothing peachy would be good. Bit like this
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