It is over a year since this happened and after reading the last response from Connif I was able to get a full refund as notes had been made by the showroom during the process which I had picked up and was able to provide back to them . Thank you very much for your help. I was not well at the time and some of the responses upset me as they were judgmental and rude. I posted on two forums as was pointed out in the thread as I had no idea whether I would get any help from either one and I was trying to reach as many experts as possible. The other one was removed because of the vicious comments made to me. So, thank you again Connif for your help and thank you for sharing your excellent knowledge.

He was aware that there was only the one opportunity to deliver. I am away from home .

Refund. I paid in full ready for them arriving . When I signed the contract they knew that it was the only opportunity I had for over a month and I was ready to leave it but they told me that they would deliver. That was the only reason I agreed

I recently bought a second hand car. because of my busy life it became clear that I would struggle to take delivery. The salesman agreed to bring it to my house to complete the sale. He was late and I couldn't wait for him. Despite him knowing that I couldn't complete other than that one chance the dealers are trying to insist that I complete and wont refund my money. He was late because of a traffic jam which they say was unavoidable. The roadworks which caused it have been there for 2 years. What are my options?

please give me some advice. I am claiming £1500 from the Halifax they have made me an offer of £173 good will gesture. What do I do