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DorsetKen

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  1. So... a belated update, in case it helps anyone else. I decided not to use the fos questionnaire, because it seemed heavily biased to the "usual" three mis-selling reasons (self employed, not told about ppi, or told it was compulsory when it wasn't), and none of those applied to me per original post. It didn't seem to give me sufficient space to say what I wanted to say. Instead I wrote a letter myself, very specifically focusing on two key points rather than trying to claim everything under the sun. In my case, these were 1/ the way it was sold and 2/ alternatives not properly explored Result: after 6 weeks, a cheque for full refund of premiums plus 8% interest. Thanks to dx100uk for replying to the original post.
  2. hello, just wondered if anyone could offer views please on whether there is a valid PPI claim here, before I spend ages going through old paperwork to get exact details together. I took out a mortgage in mid 2008 as a naive first time buyer. At the mortgage arrangement meeting, they sprung a conversation about PPI on me with a very hard sell and wanted an answer there and then. This was after they'd given me an offer/acceptance in principle; I cannot remember if it was before or after acceptance of my formal application. Looking back now, I'm not convinced the PPI was sold in a fair way because: - Strong scare tactics were used - the adviser said bluntly that if I were sick or redundant, without this I'd lose my house. In reality, I planned to overpay where possible (and often did) so could have taken a payment holiday for a period. - They did not make me aware that I could purchase PPI elsewhere to cover this mortgage, potentially for a lower price. - The adviser used a tale about her mum not having it and blah blah blah e.t.c..... i.e. emotional manipulation. - the cover paid out for a max 12 months - but I had always planned to hold back at least £20k in savings (and did!), so would have been able to comfortably cover the mortgage payments for that period anyway... and if I were sick/unemployed longer than that, I'd get to a point of struggling anyway so PPI would just be delaying inevitable. I do acknowledge - ultimately I was aware it was optional, but as noted previously the "you will lose your house" scare tactics were in my head - it was clearly listed on annual statements so no question of me not knowing about it - I cannot remember if it was an advised or unadvised. Other info: - I cancelled PPI in 2016 - I never made a claim - It was all arranged at the one face to face mortgage application meeting.... so records demonstrating the pressure of the sale are likely to be non existent. Thoughts ? Or is it ultimately down to me for not having enough brain capacity to look at it properly when in the middle of buying a house? Thanks
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