Great - so no need to appeal to POPLA now? Just silence from here on in... Thanks Jamie.

Hi Guys, I've appealed my ticket as suggested and have now received a response. The wording I used for my appeal is below: Please accept this as a formal appeal to the PCN Reference: *****, Reg Number ***** I received a PCN on 17th April 2017 with the reason “No Permit”. I enclose a picture of my parking permit which was in the vehicle at the time of the ticket. There is no mention in your letter of the permit having to be on display nor any mention breach of contract or contractual condition relating to the ownership of a permit. Nowhere in your invoice does it mention that the permit should have been on display and you have classed the absolute condition as “No Permit” which I have hereby satisfied. I have attached a PDF of the appeal response which arrived a couple of days to go. Points to note in the appeal: "We noted your comments that you had a valid permit on display" I made no mention of my permit being on display, just that I had one and they didn't state that it needed to be displayed in their NTK "On the date of contravention there was no Triathlon Homes permit on display. A valid Triathlon Homes Permit must be displayed if parked in this location" Triathlon Homes have absolutely nothing to do with my apartment, the building or the car park. My building is managed by Get Living London - Triathlon Homes manages a completely different area of the East Village Development and are an entirely different company. My permit is issued by Get Living London " Signage displayed throughout the development all motorists must display a valid Permit within the windscreen of the vehicle at all times " Nowhere on any signage is the word "windscreen" mentioned. Nor was it mentioned in the NTK. As you can see - quite frankly they are lazy, are lying through their teeth and can't even be bothered to make sure they quote the correct management company. I'd be very grateful for any further advice. Thanks! I've also just noticed that they refer to the location as NO1, East Village Development, E20 1AN - This is completely incorrect - as per the developer map which you can find on by googling the address on the letter my apartment building is not plot N01 or anywhere near it for that matter. (which explains the incorrect management company) Appeal Letter .pdf

Thank you, both. To summarise I will write an appeal, by hand, and deliver by first class post with a stamp. The appeal can be based on any reason (as it will be rejected regardless and later appealed with POPLA) but I will base the appeal on having a permit as nowhere does it state that the permit must be displayed. Just that I have one in my possession so their absolute condition of "No Permit" has been satisfied. Hopefully, I've understood correctly. Ericsbrother - you mentioned in your final point that POPLA will side with Gemini. Does that mean that this will almost certainly need to be decided in court to have any chance of not paying?

Thank you DragonFly that's very kind of you and very much appreciated. To answer your question I have made no formal appeal. I did appeal to my agent who manages the secure parking garage. I will include what was said below. "I have received a parking ticket this weekend in my designated space (bay 28) in the underground car park for Venetian House. I live at number 7 Venetian House. I do have a permit, which you guys should hopefully have a record of on file (although if you need me to send a photo of this, I can do so later) but it had fallen off of the dashboard into the foot well without me noticing. Please, can you cancel this ticket? I will make sure that the permit is properly fixed to the windscreen at all times in future." I received a reply a couple of days later asking for a photo of the PCN and the Parking permit (no reg, address or name on permit). I duly sent these back and received the following response 1 week later. East Village Management have contacted me back regarding the parking ticket you have been issued. Unfortunately, due to the permit not being on display, the parking regulator, Gemini Parking, are not able to cancel the issued ticket. I did not reply, then received the following, another 2 weeks later. I'm writing in regards to your recent parking ticket that we appealed with East Village Management upon your request. Gemini, who are contracted to enforce parking regulations and issue tickets for infringements, have reviewed the photographic evidence taken by the traffic warden and unfortunately on this occasion stand by their decision. Their response states: 'parking permit is not clearly displayed'. I'm sorry to be the bearer of bad news. As your landlord we're unable to take this any further, however should you want to appeal against this ticket yourself, on the back of your parking ticket there will be details of how to do so (if you haven't already), or alternatively you can call 0871 200 2143 which is Gemini's customer service number. Again I haven't replied and awaited the NTK which arrived yesterday. Please let me know if you need anything else from me

Hi Ericsbrother, Please accept my apologies - I had read "In the case of CURRENT BRITISH PARKING ASSOCIATION (BPA) AOS MEMBERS ONLY, appeal online or by email at around day 26 after a windscreen PCN but as the KEEPER, not driver, using the BPA member version (blue writing) template below." I must have picked up the wrong end of the stick. It's now just over a month later and I've received an NTK in the post. I have attached the picture via JPEG below. Please could you help me with what to do next? I have had a read through the stickies but I'm unable to work out what the best course of action is.

Thanks for the swift replies. I noticed a few other threads with Gemini suggesting appealing one of 2 days before the end of the 30 day period. Should I just wait for the NTK in this case and not register an appeal? I'm afraid I don't quite remember whether Gemini was in place when I originally signed my lease. I will check what's written into my contract regarding parking once I'm home this evening and will post some PDF's with the ticket, my permit and the signage in the building. No - the parking is secure and you need a key fob to enter.

Hi Everybody. I'm new here so please go easy on me if I've missed anything. I live in the Olympic Village and pay £75 a month for a number allocated parking space in the underground car park which is managed by Gemini Parking Solutions. Last Monday (Bank holiday Monday 17th) I found a Parking Charge Notice on my windscreen and a ticket attached for £100 or £65 if paid within 14 days. I also found that my parking permit had fallen off of the dashboard onto the footwell. I emailed my managing agent who asked for a photograph of my permit + a photograph of my ticket and they would ask Gemini to cancel the ticket. I received an email back today stating that because the permit wasn't on display they can't cancel the ticket. I've filled in as much of the information below as possible and would really appreciate any advice on how to proceed. 1 The date of infringement? 17/03/2017 2 Have you yet appealed to the parking company yet? [Y/N?] N if you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload has there been a response? please post it up as well, suitably redacted. [as a PDF- follow the upload guide] If you haven't appealed yet - ,......... have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] what date is on it Did the NTK provide photographic evidence? No NTK 3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] 4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] 5 Who is the parking company? Gemini Parking Solutions 6. where exactly [Carpark name and town] did you park? Venetian House, Olympic Park, Gemini Parking Solutions