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OriginalHarry

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  1. Having worked for this type of person in the past they won't come by bus they will have a limo with a chauffeur and a QC will arrive in all his /her glory. Ideal world have all their complaints handled by an offshore company - Indian sub-continent or Indonesia but the names they sign. They always open with the statement that after a year you have no rights so I think this is corporate policy rather than low rated lackey. I had to fight a similar battle with them on my mothers' behalf and in the end I did get some compensation but only after emailing the CEO - this time it didn't work so I guess that they've got wise to the fact that most of us can't afford to take them to court incase we lose.
  2. Hi, I've been in a long running saga with Idealworld over a faulty Xhose. I owned it for 2 years and 2months when it fell apart (the inner expanding sleeve parted from the fixing). There is no one that repairs these hoses I contacted IW and said I want a replacement and they said it's over a year old - bug off! I've tried Resolver to see it that would help (as it did when I used it on NatWest) and we had a dialog over 6 months where they offered me exactly 4/6 of the original price of£56 and then they went silent. A month ago I was told by ConsumerGAA (which is what you get instead of Trading Standards) to write to warn them that I would take them to the small claims court - the deadline has passed and nothing has happened now I either have to back off and right off the money or risk taking them to court and the debts that it could incur Thoughts?
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