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The Man

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  1. Just an update for you all . Since your last reply we have had several phone calls which we have not answered . When they do bother to leave a message it has been from a guy with a strong Scottish accent so it is probably still Zinc trying to extort money from my son . So far we haven't heard from the solicitors you mentioned previously . Thanks for your ongoing support .
  2. Thought I'd update you on things as they are now . We had further letters from CRS saying they would either take my son to court or transfer things to another company called Zinc . It was no surprise when we were advised that Zinc would be taking over Since then we have have several phone calls which we do not answer and yet more letters today's one demanding £243 ( an increase from the original £207 ) . We apparently have 10 days to settle before further action is taken , this letter incidentally has come from CRS not Zinc so I'm not sure which company is pursuing my son now !
  3. If is any help to people regarding the issues with this company and the advice we are being given . I grew up with my solicitor and had short telephone conversation with him relating to my son's problems with CRS . His opinion was that we were being given good advice although he did have the caveat that to be absolutely sure he would have to see all the details and that would cost my student son £400 lol . So once again thanks guys for the help against injustice and let's all stay strong .
  4. Hi slick, thanks for your help. We took your advice and sent a recorded delivery letter stating that we were only willing to pay a further one months membership to cover the month following cancellation of my son's direct debit . We refused to pay their additional charges quoting the precious judgement in previous threads on this site . We have had a letter from them still insisting on payment within 7 days . They also refute our point that their charges are unenforceable and state that each case has different costs ,which to me seems a veiled threat that if we don't settle costs will increase . Any advice on how to proceed ?
  5. Hi everyone I'm new here , my son is being targeted like many others for a sum of £207.47 which includes £102 .50 of CRS' fees . My son joined E4L in Swansea and paid by direct debit . He knew that he had to pay for 12 months before he could cancel membership and actually didn't stop making direct debit payments until 14 monthly payments had been taken . His last payment was in Dec 2016 but now out of the blue we have received CRS' stock letter demanding​ the aforementioned money . They are now ringing us and leaving messages . What actions do we take and does anyone know if their contract small print has a clause that says that if you continue over 12 months it becomes a rolling contract and he is liable for another 12 months . We do not have a copy of his original contract . Thanks in advance to anyone that can reply .
  6. Hi my son has similar problems with CRS and cancelled his direct debit payments after 14 monthly payments had been taken . Does anyone know if by leaving it a little bit late and not cancelling after 12 months is he now liable for another 12 months like a sort of rolling contract ? He doesn't have a copy of his membership to check the small print . At present they want approx £200 + with CRS' additional fees .
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