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Haverchuck

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  1. Hi all The first debt recovery letter arrived today, and obviously we won't be responding. Apparently if they don't hear from us by 5th May they will pass it back to the parking company and recommend they take court action. If Euro Car Parks do get in touch, we'll use the information you've given us hopefully to make them reconsider their position; if it goes to court, we'll see them there. Thanks once again.
  2. Hi, thanks to everyone who's replied; sorry it's taken a couple of days as I've barely been home. Thanks for the encouraging messages, there was no chance of us paying before but now we're even more resolute. Bring them on!
  3. We need your advice. In December 2016 my partner and I parked one evening at a Euro Car Park in Manchester, paid our £7 evening fee, went to the Christmas market, then left 2 hours after we arrived. At the end of January this year we received a demand for £100 for failing to pay for our parking ticket (it was £100 as we had failed to pay the original £60 charge within 14 days, despite never receiving an earlier purported letter; weirdly, this first letter then turned up two days after the day we received the second letter which was also the day we first contacted Euro Car Parks; hmm). We knew we had paid for our parking, we disputed this notice with the parking company, who said they had no record of our cars registration number having been entered on one of their machines. We also knew we had done this, asked for records of all vehicle details entered onto their machines at the car park, around the time of our arrival on the night in question. This duly arrived and when we read their records we realised what I'd done: I had been driving my partners car that night, and had incorrectly entered my own cars registration number instead of my partners. Feeling relieved that we had proof we had paid the correct charge to park there, we went to POPLA (Euro Car Parks would not budge), explaining how the mistake had occurred, enclosing photographic and documentary evidence to support (photo of my car and reg, proof of ownership and address etc). We're shocked though that POPLA have turned down our appeal on the ground that we breached the terms and conditions of parking in the car park even though we paid to park there, on the ground that we failed to enter a correct car registration ("a valid parking session had not been purchased"), and they have advised us to pay the charge within 28 days; it seems common sense has completely gone out of the window. Euro Car Parks have lost nothing, and we have no intention of paying. Has anybody else had an experience similar to this, and does anyone have any advice on where we stand? Thanks in advance for anything you're able to offer!
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