It was dated the 15th Feb. I think that is what is so annoying - I would have paid the £75 if I had known...now I need to pay £310. Oh well - thanks everyone - not the answer I wanted but oh well

Sorry but I think you have misunderstood - the letter I mentioned in the inital post is the same letter I got on Feb 15th - just the one letter then another that was hand delivered by the bailiff asking for £310. There was just one letter in the post dated Feb 15th, but I had already paid the council tax amount on Jan 30th - hence I put "shortly after paying it off in full" There is not another letter - does this make a difference? So if I do have to pay and can't - what action can they take?

Oh I see - well that letter is dated Feb 15th - it is the council who are saying there was a previous notice. It just says notice of enforcement visit at the top and says I need to pay immediately the total outstanding plus £75 - of course at that point I had paid two weeks before (without the £75) - so I phoned up and told them, but they still visited adding a further £235. Should I just offer to pay the £75 - what action can they take for the remaining amount? I read they could take a car, but I don't have one. The council have confirmed they won't take any further action as they have marked the debt as paid.

I owe the 75 but not the £235 as they should have not visited to just collect the 75? What info do I need from the council? They are just saying I owe them nothing and the fees are a matter for me and the bailiffs. Thanks for all the help!

I paid the council on the 30th Jan..the day I got paid. Having spoken to the council they say they passed it over to the bailiffs on the 23rd Jan and that I would have been sent an enforcement notice telling me about a £75 charge (this is the notice I'm talking about...the council called it an enforcement notice) around this date. The only letter I have got is one advising me of a visit if the balance isn't cleared sent on 15th Feb - at that point I contacted the council and the bailiff to explain it had all be paid off - the council confirmed my balance was £0 with them...they did not mention £75. Then yesterday I had a visit when out..adding £235 to £75.

The council did get a liability order back in summer and I came to a payment agreement with them. ...but missed a payment by a few days so it all became due in November. I didn't get an enforcement notice - although they claim they sent one. I think by coincidence I paid the council a couple of days after it was passed to the bailiffs. It was definitely all paid before the bailiff visited though. I can possibly understand the £75, but not the £235 for the visit - because the debt was paid before then and the council confirmed I owned nothing.

Hoping someone can help. I was in a payment plan for paying council tax - missed one payment so the whole amount was due - I managed to pay it all off directly to the council. However, shortly after paying it off in full. I received a letter from the bailiffs warning about an enforcement visit and adding £75 to my outstanding amount (the total amount included £300 (the final payment of council tax). I logged into my council account and balance was £0 I assumed that there was a cross-over - I left a phone message with the bailiff explaining it had all been paid and also sent an email to the council and the enforcement company. Heard nothing more, until I returned home to find a letter from the bailiff demanding £75 + £235 for a visit = £310 in total. Can they do this? Are they allowed to add charges to their fees. At a push I would pay the £75, but the £235 seems silly as they were trying to collect a debt under an order that was already paid. The council have confirmed I owe them nothing and say the fees are a matter between me and the bailiff. What do I do??