Okay, so I sent the letter, as written above, signed for delivery. The Post Office is website is showing the letter as signed for by a Mr. Barnes on March 7th at 09.23am. I feel this is important as today (31st March, 2017) I received a letter from Harlands saying the following: We refer to our previous letter and note that you have not contacted us. You have now incurred a further charge and are £79.98 in arrears. Under your membership agreement, you have promised to pay this debt. If you continue to refuse to honour that commitment, we will have no option but to take further steps to collect the outstanding balance. We want to help you resolve this situation but you must call us. Ignoring our letters is only resulting in further charges being added. Call the Harlands helpline blah blah blah If you do not contact us by 9th April 2017 your balance of £154.93 will be passed to a Debt Recovery company who will add their fees to our account. Sincerely, Harlands My issue is, the letter I sent offering to re pay the missed month and re-start the direct debit is shown as signed for over three weeks ago and they are saying I haven't contacted them. Is there need for any further action from myself? Thanks in advance, Dominic

Thanks for the responses, how's this for a draft. Dear Sir/Madam, I recently accidentally cancelled my direct debit with you. I have consequently missed one month's payment. I am willing to pay that month's fee and restart the direct debit so that I can continue to make my direct debit payments. However, I refuse to pay the administration fees which are unenforceable. This offer will stand for fourteen days, after which it will be withdrawn. Kind regards, DJB Will I have to put any other details in the letter?

So I've seen numerous posts about Harlands and the problems people have had with them. This one may be more on me though. I went to my gym's (Simply Gym) website to see how to initiate cancellation and it simply said to cancel the direct debit with my bank. I did this, then a week later (28th February 2017) I received a letter from Harlands saying that I owe them £14.99 plus £25.00 admin charge. I then proceeded to look up my membership and it turns out that I am on a 12 month contract and the website states that they will expect every payment in this membership. I should say that the reason I cancelled was due to being a student and wanting to save a bit extra money each month. As I say, I understand that in this instance I may have breached T's & C's so if I have to restart the DD to continue the monthly payments, I would understand but I'm obviously hesitant to pay the £25 charge. Any advice would be greatly appreciated.