thanx again:wink:

thanx for replys the second part is what I received and the first part is what I sent in response now I got call from them meeting my demands i requested , and i was assured they will comply in wrighting by first class so whats the chances of compo as i said for décor and rug and having to wait 7 weeks without a sofa.

hi folks purchased a sofa from above paid cash waited 8 weeks only, looked really good in shop and was told cushions where foam and fibre ,well it arrived on 8th of December 2016 and says give cushions a couple of weeks to settle in so I did but after 4 weeks I called sofology only to be told there was no foam in the model I had ordered and was mislead buy this at point of sale , well they are offering an exchange or refund but I have couple of other problems as they have nothing instore I like , problems now and should sofology pay the bill as they did admit liability 1. we decorated around the colour scheme of the sofa 2. I paid £300 pound for a rug to go with the sofa so what I am asking are they liable for the redecorating of my living room and are they liable for replacement rug as I don't get the point where I should incur more décor charges because they told lies on point of sale /so who is liable for the rug and redecor