hshi
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Thanks for the advice! (To ignore twice!) If I wanted to take court action, how would I go about doing it? (Out of interest more than anything!) Again thanks for your help guys!
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- harlands
- xercise4less
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Hi all! Thanks for all your advice on these forums! They've helped a tonne and I've tried to keep well informed. I thought I'd just ask for some advice to make sure that I'm not doing anything wrong 26 Nov 2015 - Xercise4Less Membership for 12 months 26 Dec 2016 - Last payment made of £9.99. At this point I filled on the form online and cancelled my DD. And then the troubles and the letters started... 28th Jan 2017 - I sent a letter to Harlands using the templates I found on here stating: - I cancelled my DD on 28/12/16 as adequate notice of my cancellation of gym agreement - That I will offer a further £9.99 if they confirm in writing in 14 days this as full settlement of all amounts due. 1st Feb 2017 - Letter from Harlands stating that "All cancellations go through the Xercise4lEss website and that unless they have confirmation from the Xercise4Less head office to cancel, they cannot action my request" As per advice from this forum, I've ignored all further emails, letters and phone calls. 9th Jun 2017 - Letter from CRS stating an account balance of £171.47 and that I have 10 days before the balance is passed onto Zinc. I'm pretty sure that I should ignore further letters but was just wondering if there was something I missed or something that I should do? Again you guys are great! Fortunately I have the means to pay for this if it came to do it but I am not paying out of principle but it makes my blood boil to think of the kind of people they manage to extract money from
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- harlands
- xercise4less
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