Hi witsend99, If they are billing you based on meter readings and not estimates, then it seems either your bill is correct or your meter is faulty. If you believe your meter to be faulty, ask for an accuracy test. I can't really see the point of going through the courts, wasting your time and theirs when the energy provider will want a resolution as much as you. Arrange an accuracy test with them if you believe your meter is faulty, or set up a payment plan and pay back the debt, it shouldn't be too difficult to resolve...

Dear xxx On xxx 2016 a person giving the above name and address was questioned by a member of rail staff with regard to an alleged incident on Southeastern railway. The matter has been provisionally authorized (spelt wrong!) for prosection. Before I proceed further, I invite you to respond by completing in full the bottom section of this letter, making any comments about the incident on the reverse, and send it to the above address within seven days. Failure to respond will lead to the matter being progressed without further notification. It then asks for name/address/dob/phone/occupation and NI number. She presented a zone 1-2 travelcard on an oyster, The oyster also had around £5 credit on it, but had not been touched in. Many Thanks

She had her oyster. He queried why she hadnt tapped in. She said she forgot.

It doesnt. It justs says there was an incident and would like her version of events. It doesnt mention any bylaws etc...

Hi all, I've posted this on another forum, sorry if you're seeing this twice! but the more advice the better! My flatmate has been an idiot, but is so worried she is not sleeping or eating and i'd like to be able to calm her a bit. Its a bit of a complex one this... she lives in zone 4 (southeastern rail) travels to work in zone 4 (tube) and goes through zone 1. She buys a zone 1-2 travelcard on an oyster. She was caught at London bridge about a year ago, interviewed under caution, told to expect a letter. Never heard from them. Then about a week ago she was caught on board by an inspector who would have charged her £20 but she didn't have her card and only had a tenner. He didnt ask for a part payment. He said she would get a letter, and she did the day after. It doesnt tell her what they are prosecuting her for, just for her version of events. She is panicking as she doesn't even know how long she has been doing it. . she thinks they will prosecute for fraud and ask for years worth of fares back. Unlike some higher profile cases recently she doesnt have the money to settle.... Now this is where it becomes more complicated, and i'm hoping for her its a tiny bit of light at the end of a deep dark tunnel... She doesnt tap out at southestern station but she does at the other end. It probably costs her £4 a day on her pay as you go. she pays more than she would if just bought a 1-4 travelcard!!! She says the reason is she is traumatised by the £46 and finds it more palatable to pay £33 and top up her payg daily. Also if she works from home for a couple of days its not so much of a waste.. .i told you she is an idiot, but she is an honest one. she knows she has broken the law by not having a valid ticket. How far do you think they will go back? Will they have records of all her historic top ups on the oyster and will they even care or take these into consideration when working out how much she owes? Sorry this was so long, but i just don't know how to console her... Thanks in advance!