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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Ulysses2281

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  1. Ulysses2281
    Sadly I don't. I can get a card off of my school but it will only have my picture and name, not my age. And I don't have a Driver's License or Passport
  2. Ulysses2281
    Sent the letter a couple weeks ago, got this email yesterday "Good afternoon *MY NAME* Thank you for contacting Xercise4less. As you have advised us that you are under 18, Please would you provide me with an attachment of either your passport, birth certificate, provisional etc. Once I am able to verify that you are under 18, I will then be able to assist you further with this, -- Healthy Regards Willow Membership Enquiries Head Office Head Office Xercise 4 Less Unit 1, Kirkstall Industrial Estate Kirkstall Road Leeds LS4 2AZ"
  3. Ulysses2281
    Hey everyone, my only means of printing has been down since January and only today I found it works. But now CRS has sent a letter saying I owe over £100. Should I alter the letter or should it stay the same?
  4. Ulysses2281
    I meant the first letter that they sent, but I've found it now I'll try to post the letter tomorrow. Thank you so much
  5. Ulysses2281
    I'm also an idiot and lost the previous letter, so what am I meant to do about that?
  6. Ulysses2281
    "Dear [My name], re: Your membership to Xercise 4 Less We are disappointed that you have not responded to our previous correspondence. The January Instalment has now been missed, resulting in a further administration fee of £ 25.00 being added. The total amount now to bring your account up to date is £ 69.98. Please call the HARLANDS HELPLINE - 01444 449033 to make payment by DEBIT / CREDIT card and reinstate your Direct Debit Instruction. If you wish to pay by any other method, you must still phone us to discuss your options. The telephone lines are open 9.00am to 1.00pm and 2.00pm to 5.00pm Monday to Friday. If you do not call us by 27 January 17, then the collection of your membership fees will cease to be administered by Harlands and will be passed to a Debt Recovery company. This may incur you significant additional fees and ultimately result in court action. Yours sincerely, Harlands" I didn't do anything on social media because I also use an alias there, so what do I do now?
  7. Ulysses2281
    But won't they just start heaping charges and harassing me if I do either?
  8. Ulysses2281
    They sent a letter; "Dear [My name], re: Your membership to Xercise 4 Less Harlands administer the collection of all payments due under your membership agreement with Xercise 4 Less. Youe bank have advised us that your December instalment has been returned unpaid "instruction cancelled". You have therefore been charged a £ 25.00 administration fee which means you need to pay £ 34.99 to bring your account up to date. Call HARLANDS HELPLINE - 01444 449033 immediately so we can collect this by DEBIT / CREDIT card and reinstate your Direct Debit over the telephone. If you wish to pay by another method, you must still phone to discuss your options. If you do not call us by 8 January 17 you will be charged a further £ 25.00 administration fee. The telephone lines are open 9.00am to 1.00pm and 2.00pm to 5.00pm Monday to Friday. Yours sincerely, Harlands" What's next?
  9. Ulysses2281
    What will they say when that happens?
  10. Ulysses2281
    I did that yesterday morning
  11. Ulysses2281
    I didn't get the opportunity to cancel online. I couldn't log in to do so.
  12. Ulysses2281
    Wait, I have an email from them. everything is fine [name of the email] Cancellations Head Office 2:45 PM (4 hours ago) to me Thank you for contacting Xercise4Less. In regards to cancelling your membership, we can confirm that your account has now been cancelled. Your 30 days' notice period starts from the day you submitted your cancellation form. Please do not cancel your direct debit as Xercise4Less will do this for you as part of the cancellation process. We are sad to see you go and hope you have enjoyed your time with us. Healthy Regards, Team Xercise4Less. Please note this is an automated response and this inbox is not monitored. Regards Central Support Team Head Office Xercise4Less Unit 1, Kirkstall Industrial Estate, Kirkstall Road, Leeds, LS4 2AZ
  13. Ulysses2281
    I posted it yesterday, and now we wait.
  14. Ulysses2281
    The DD is cancelled
  15. Ulysses2281
    Okay, I'll print it off at school and mail it afterwards, with the Royal Mail Signed for Delivery, and I'll cancel the DD now. I'll keep you posted.

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