I'm still going with it iv looked at the consumer rights acts and I'm very baffled by it all if I'm completely honest I have emailed them earlier today to say they need to give me the contact of the CEO or I will take this further to the obudsman that was at 10:15 still no reply. From them the problem I'm having is my sofa is now being delayed by there ignorance Thanks for you concerns

I have this on a financial agreement interest free credit for 4 years but the 30% to amend my order has to be paid upfront Asap

No I have ordered 1 corner which I want to amend the way it goes from right to left I also have a chair and a poof on orderthey are staying the same. Which

Ordered sofa from sofology on Saturday INSTOREHad 48 hours from then to confirm order or order automatically confirms did this then had a funny feeling about plans of our new build from what I had seen of the shell of the house from the main road The sofa basically was ordered as a left facing corner sofa I need to change this to a right facing one only 2 days after confirmation date and it is going to cost me £317 after placing an order of £2000