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StephensonL

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  1. Hi there, I'm new to this site but In DESPERATE need of advice! On the 16th of July 2016 I signed a contract with SCS on a sofa order; may I add that it is my first sofa so in the meantime I have absolutely nothing to sit on and my 3 year old son simply now has a been bag which cost me £50. The sale was by the Sales Manager of a branch in Scotland, she had full knowledge that I am a working single parent (this changed her attitude when doing a credit check and confirmed I could get a sofa up to the value of £6000 when dealing with me), The sales manager was also made aware that as this was my first property myself and my son have nothing to sit on in the mean time and also that my son is only 3 years old- 4 in a couple of weeks. When conducting the sale I was ensured that I would only have to wait the 12 weeks time scale at the very latest and was never once informed of the small print which states there is a 4 week leeway period. After chasing my order up numerous times I have now been informed that my Sofa will 100% not be in the distribution centre until the 8th/11th of November which is past my 12 weeks time scale and also the additional 4 week leeway period. Can anyone advice me on what do now here as I am stumped! I have incurred a terribley sore back now but am broken hearted seeing my son being fed up sitting on the floor asking why we don't have a couch like others, he doesn't even want to stay in our new house because he's fed up on the floor in his own words. Should I take out a credit card and buy one elsewhere with immediate delivery and cancel the order as soon as the 4 weeks leeway period has also passed or what? Any help would be appreciated so much ... thanks in avnace for any help !!!
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