Hi Argos have supplied the address the item went to. I doubt very much that they will admit anything. That is all they have provided.I will use the template letter today. My OH is a worries. The sooner this is sorted the better. Thank you most kindly.

Thank you so much for your help. Tbh I cannot see how they could chase for money, if they cannot supply proof of any kind. We won'the worry quite so much now. Perhaps not. My OH has just come home and confirmed that it has been put on his credit file as well. Can they do this when they have not provided any proof?

Thank you for responding. I will upload a copy of the letter today. Does my husband have to pay for something he did not order or indeed take receipt of and there is nothing to prove otherwise. My hubby is worried sick. He will check his credit score and let me know at lunchtime. Thanks again

Hi. As a newbie, I hope I have done the right thing. I tried to post on the appropriate forum. But got a message saying they were not accepting any new posts. I really need some advice. my husband was accepted for an Argos store card in 2014. We only used it once and my husband paid off the balance. He is very shrewd like that. You can therefore imagine our horror when Argos got intouch to say that we had not paid for a ps4, that had been delivered to an alternative address. My husband explained that this was nothing to do with us. Had we ordered anything we would have made payment. They continued to threaten us with court action and bailiffs, so my husband asked for a copy of the signature that was given at the so called delivery address. Argos responded by saying they no longer had it. We then contacted the Ombudsman with all of the details, they had obviously contacted Argos, as yesterday we received a letter saying please see attached proof of signature. It was a blank box. Nothing. Can someone please help us. We seem to be going around in circles. Thank you.