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Lucy68

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  1. Thanks, I have read on many threads on here that a minimum payment of £1 per week or month should be offered, is this correct information or should we be refusing to pay anything until a full investigation is carried out by provident ?
  2. We have recovered all the paperwork she has, all of which are just loan agreements, we are unable to find any evidence of any income and expenditure form being completed or any formal requests being signed to authorise any credit search.
  3. It is not our intention to return back to her house on Monday to meet the agent as we live quite far apart. Will we be able to do everything in writing and set up some sort of way of paying a minimal amount remotely.
  4. Yes all paid up to date, due to be paid again next Monday £73 per week
  5. I have just discovered that my elderly mother inlaw (73) who is on income support has been getting regular loans from a local agent for provident. It would appear that a neighbour is drug dependant has been regularly getting money from her and so she has borrowed to support herself. There are two payment books in her possession which have a total of 5 different account numbers across the two books and are very difficult to understand. I can see on one occasion she was given two separate loans for £1000 each over the course of twenty days ( total credit £4200) surely the agent from provident would be starting to ask questions. How can an elderly person who gets income support be expected to pay over 50% of their benefit on loans. I have since moved her away from the area she lives, so the neighbour problem is sorted for now, just need to get my head round this provident stuff. Any help advice anyone can offer would be greatly appreciated. I have asked my mother inlaw what documentation she was asked to provide as evidence of income / benefit of which she informed me that it was all verbal, the agent asks how much and that was that. I also asked how she found out about them and she said she got a card posted through the door. Posting loan cards through old age pensions bungalows is disgusting. I am happy to provide
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