I don't know.. i.e. I haven't paid it as her father (my husband) was going round there today when he finishes work. I'm waiting to hear from either of them but, after a discussion with my husband I'm not sure what it is he wants to do. As it's his daughter then I'm leaving it there - I don't want to feel that I've overstepped the mark if you see what I mean... and yes, she has single person discount

Dear All I'm not sure when the LO was issued but I'm pretty sure it was issued after they went their separate ways. I don't know if he (ex) has contacted the Council regarding the fact that he's moved out - I know that they had some dealings with the landlord regarding the contract etc and she had informed the Council that she was now a lone tenant... I'll ask. I'll ask her to ask her ex too as she's still in contact - he does have their son (my grandson) for a night once a week I believe. thanks

thanks.. goes back again to no correspondence whatsoever from the Council eh

I've since read that notification of a liability order doesn't have to be sent to the debtor.... now that's pants. It's hard to pay a debt when the theoretical letters from the Council have never materialised. I believe she's going to the Council today. I will post later with details if she gets back to me though I feel that I best phone bank to transfer money into my current account.. I guess if it's paid then it's paid.

thanks.. no, sorry it doesn't (probably my way of explaining). Does the Council have to apply to the Court for a Liability Order? and does a copy of that Order need to be sent to the person owing the debt (i.e my stepdaughter)

I meant the full amount outstanding.... another thought. Did the bailiff have to be appointed by a court? I.e. did the council have to go to the court before instigating a bailiff?

forgot - no she's been at the same address constantly.

thank you all for your replies. no need to worry - I wasn't offended in any way. Stepdaughter has a 15 month old baby. Her husband left her last year so she had to hand in her notice (working as a careworker for vulnerable young adults in a residential home). She has been diagnosed with PND and is receiving help for this (this has been ongoing for a while). The non-payment of Council tax was from 2014 when her and her husband were together -the paperwork issued is in both their names. She isn't able to work now due to caring for her son and is on benefits and has little, if any disposable income. She received a Notice of Enforcement from the bailifff (which stated that another Notice had already been issued - this hadn't been received). This new Notice was hand delivered by the bailiff (who didn't knock - just put it through the door). She received no paperwork from the Council regarding the non-payment in the past months (though the Council said they sent it). She acknowledges the debt (i.e. she owes the Council) and I can pay it all off for her - she'll then owe me (which is better than owing a bailiff.. I'm less threatening). I've given her the advice you've provided me and also the fact sheets from the Government run debt agency (though you say that they're wrong... you think the Government would know eh)... It's now up to her to make a decision as to what to do next... On a side note you lovely people from this forum provided great advice when another member of my family had problems with Capquest and then Lowells regarding a debt her mother took out in her name... that one went on, on and off, for 3 years.... and, eventually, Lowells gave up (wonderful day in this household)... so I do appreciate you all taking out your time to give advice (and I made a small donation to the site to show my appreciation). I appreciate you all spending your time in advising me - and, as I said before, I've not taken offence to any comments.

really? now this advice was from a government debt helpline who provided me with linked documents etc... ahh well

thanks for your replies... I've since found out that, wheras the Council said it wasn't any of their business anymore as it had been handed to a bailiff that that wasn't exactly correct. They should follow the collection of council tax and arrears good protocol and they can take the debt back and take out payments from her benefits (the protocol says that this is advisable rather than going direct to bailiff-stage). She is also classed as she is a vulnerable adult as she is a single parent with a young child who is unable to work and, again, the protocol should've been followed. of course, this doesn't mean that she won't have to pay the bailiff. I've left it with her to decide what to do - If she decides to pay it off in one go then I'll do that, if not then, well the decision is hers.

nope... not yet but will do so. I've actually got the details now ... I've just read something though. regarding the original notice of enforcement. if Chandlers can't provide a tracking number then would this fall within section 7 of the interpretation act 1978? (sorry have been delving in all over the shop on t'nterweb_.

thanks for this. On a side note, she emailed the agent to inquire about the previous correspondence that she hadn't received, in turn he said to speak to the office, the office said speak to the agent (seems a regular occurrence here). Anyhoo, eventually the office said they posted it and to contact the post office but, of course, they hadn't sent it recorded delivery so it's her word against theirs (again, seems to be a regular occurrence with Chandlers). I've decided to pay it outright for her. I'll do it by going into the bank and doing it - I'm not giving anyone my card number. Now, I've asked her to phone Chandlers for their bank details as I'm pretty dubious about paying an agent direct - I mean, the account could be anyone's and then Chandlers could say they didn't receive it etc.. where do I stand here? thanks in advance

ahh. I see, when I think I do. But they haven't entered the property (i.e. the bungalow) itself, only entered to not knock at the door and leave said paperwork. Again, am obviously being dumb here but it doesn't seem that they've entered anything... thanks

thank you... I'm not sure what you mean as 'taken into control'. No goods are listed at all on any of the paperwork as far as I'm aware (though I will ask)..

no, she doesn't drive, lives in rented accommodation with, maybe, a couple of plastic chairs in the garden.