It was the business premises but while this started without our knowledge we were shrinking the operation down so there's pretty much not much there anymore as new businesses have taken over the majority of the place. Yes it was the sheriffs office, like I said in my post I didn't receive anything until a note when i returned from holiday stating it was escalated to enforcement stage2 and yes they confirmed the address but said that they didn't have any proof of postage or tracking as they're not required to do so but without all the first parts and they can't prove it I don't think they have sent anything tbh, I see the fees move up quite quickly but when the first I heard of it was already at enforcement stage 2 it is a bit of a joke, and yes I have asked for breakdown of fees etc but this was also ignored after writing to them. My problem with the agreed date is my proposal stated the 15th and although they said they are fine with my proposal they obviously didn't read it properly by putting the 13th ongoing on there but I can imagine them being a nightmare about changing it, this mixed with the ridiculous fees when they still haven't even provided me with the writ is ridiculous

Than you for the reply however the issue is more with the fees and dealing with the HCEO and with them moving the goalposts already as I already know what the original debt was but i'm being taken for a ride with these fees etc. I've had a bit of advice already but looks like my option was to have to take things back to court and get a variation but I'm not in the best place for dealing with things like court etc so wanted to try and sort it without having to go down that route.

Hi, I am in need of a bit of help with this nightmare situation I am in at the moment. Briefly explained I was in the midst of a court case with a customer who was saying we were liable for something that started before we took them on. We filed a defence and waited and was told we would receive more paperwork which never materialised, after several months and ringing the court to check but being reassured it was ok nothing materialised. Long story short I went on holiday and received a call that a HCEO officer visited and left a letter. This was a shock because as far as I was concerned the company was still waiting for the hearing date. The letter was given to one of the directors of another company in the same building. When I received the letter it said they were escalating the debt to enforcement stage 2 and that the cost was £3291.29. From what I have gathered this is very high considering the original debt of £2104.00 and that this was the first I had heard of anything. I have been told that I have should have received at least something asking for payment of the debt first, followed by a notice of enforcement and the writ which I still haven't received so I don't think any of their fees are valid. We spoke to the HCEO who was very reasonable and told him we were taking it back to court and got a stay of execution and set aside of judgement but at the hearing we didn't really get anywhere so we were back in the same position. We also spoke to the main office for the HCEO and told them the whole story, unfortunately they weren't as helpful and just told us we would have received all the missing documents and they were only required to send them first class post when I asked for a tracking number as proof. I then contacted the HCEO and agreed to make a payment plan for the remaining money, I offered to pay £400.00 then (it was the 13th of the month) then £400 a month after on the 15th or next working day of the month. I was told to email in to an address and also ask for a breakdown of costs so I could see them and raise any problems with them. I sent the e-mail in with my proposal for the 15th of each month and asked for the breakdown of costs also stating that the fees were high, that i had only received (from someone non related to the business too) the letter of escalation to stage 1 with no prior correspondence or contact and have no writ and that I have spoken to them and they couldn't provide me with proof that any of these were ever sent. After a few weeks I received a text from the HCEO saying they had received a payment of 400.00 and could they confirm that was going to be ongoing. I then said I had sent the proposal in and had received nothing back, and was told they have a backlog and just carry on with the payments. A few days ago I have got a letter back saying they have agreed to consider my proposal on there officers recomendations. However they have put the next payment due is on the 13th and every month thereafter, I asked for the 15th for the reason that thats when payment comes in and what was actually in the proposal. They have also said the balance is now £3675.82 with daily interest being added after the £400 payment. That means somehow without any further visits etc they have managed to get £4075.82 from a £2104 debt without me still seeing the writ which is obviously ridiculous and I have heard nothing about it going up since the letter. I have also been given a standing order form to complete for them. They have also said they have put the proposal to their client and as you can probably guess they have sent no breakdown of costs as requested and obviously not read my proposal correctly. I am in need of advice because obviously I need to call or write soon but I have no experience in dealing with anything like this and think they are trying to take me for a ride and to be honest I begrudge paying anything over the debt as I have had no writ or any other paperwork or visits and my requests for the breakdown of costs has been ignored. I want to know the best way of dealing with this as I just want it over with, with as the minimum fuss as possible but without being taken for a ride. The changing the dates for payment and the fees that I think should not be valid has really frustrated me. I'm rambling now but I am grateful for any help with this stressful situation and if anyone needs to know anything else please let me know.