Wow, so many years down the line and it seems nothing has changed so what is the use of an ombudsman if nothing is done? The date is St Georges day and my 27 wedding anniversary, 23/04/2015. We are on our way out for the day and boom, an idiot hits us at speed from behind whilst we are stopped behind a van waiting to turn right. We to are recommended Carpenters Birkenhead and yes we to have had the same stressful treatment that so many of you of had before us. Told to leave everything to them I wait nearly twelve months for any sort of treatment in the form of Physiotherapy. I and then left for what seems like an age before being sent to see "a specialist" who operates out of a broom cupboard under the stairs in the Warrington Wolves stadium, Warrington. I did not accept this report so again I was left for an age before being sent to see a professor, again in Warrington whilst my condition and pain gets steadily worse. Then, this sounds familiar too, my solicitor ups and leaves at the beginning of February this year, I cannot help but wonder why? I then, even after emailing Carpenters hear nothing on till mid June when my new case worker apologises telling me it is his fault as he over looked me, what kind of cowboy outfit is this? I am not being pressured in to releasing the findings to the other party, which I have refused to do as they are wrong. I am then told I cannot claim new injuries after the initial nine month period even though the injuries are clearly stated on my hospital report and the very first correspondence with Carpenters. How on earth has this puppet show of a firm still got a license to practise? I know solicitors are called leaches but this firm drags solicitors to a who new level. I could not give a rats **** about a pay out, all I want is the full use of my arm again and to be in the health condition I was in before I was used as a brake.

We were palmed off with these cowboys by the Mortgage point (Liverpool) when we first moved house. What we were not told was that we were stuck with this outfit for the first three or four years on a two year fixed rate meaning the extra years were being charged at a much higher interest rate. Due to illness I can no longer work so changing provider is more or less impossible, we are stuck with them. We tried to get solar panels to cut our ever rising energy bill but GE refuses to give permission, one of only a very few companies to not allow this because, and I quote, " we (GE Money)own the house till you have paid for it". Avoid at all costs.