Hi Not sure what my next step with Blemain should be. I've been in dispute with them re charges to a secured loan I had with them (loan was £5000), the loan was paid off some time ago ( had a few late payments) They want around £2000 in charges form me though, I finally managed to get a breakdown of everything applied to my account when they addressed my complaint, they have rejected my complaints (they did offer a reduction of £300) I made the mistake of having many of my dealings with them on the phone (they are now denying things they have told me on the phone) I have received statements form them, my main gripe is the charge for insurance they hit me with and visits they claim to have made which I have no knowledge of The latest form them is letter form david watson solicitors informing me they will start repossesion proceedings to recover the charges Can anyone advise what my next step should be? Thanks