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bigkahuna666

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  1. Shame, I paid the re-issue one on Monday as it was my last day of the discount. Interestingly, this time I had the 14 days plus 2 business days of assumed delivery time of the pcn, so they must have changed their system after my appeal. Annoyingly I had a feeling that I was right in that they cannot simply ignore my appeal and instead send out a new pcn instead. I just couldn't be bothered to ignore the new one and demand a response to my initial appeal. I doubt I can go back now and contest the payment being made :(
  2. Hi everyone, I had a PCN for the Dart Charge, I forgot to pay the fee the next day. The Contravention time and date was the 09/07 at 11:24. The PCN issue date was Friday 17/07. At the bottom of the PCN it clearly says *service of this notice: Unless the contrary is proved, service of this penalty charge is deemed to have been effected on the second working day after the issue date shown at the top of this page. This would mean that my statutory 14 days would start counting on Tuesday 22/07 and give me until Tuesday 04/08 to pay. However, I tried to pay this Sunday 02/08 and it already showed the increased charge online. I gave them a call on Monday 03/08 to explain that I still have 2 days left to pay at the reduced rate. The woman on the phone said that they start counting from the issue date. I told here this would be wrong and referred her to the note re effective date at the bottom. She said I would have to appeal. I did appeal this on 08/08 on the grounds of being a procedural impropriety. I have never received any response to my appeal, but instead I have just received a new PCN with a new issue date (03/09) but for the same PCN number/contravention details are the same. Am I right in thinking this is completely against protocol? It would be great if someone could shed light on this. This new ticket is dated 03/09 (thursday), so again, my 14 days start counting on the 07/09 (this is the date i received it). I would be interested to see if my reduced fee expired by tomorrow or by Monday Thanks in advance! Best, P
  3. I have drafted an email response to SIXT telling them the course of events and that I am not assuming liability. Furthermore, that I know the damage was there before and that they would have to prove to me in photos that it wasn't. I just wanted to double check that I should send it, even though I put my signature under the agents comment on his PDA on the return of the vehicle. I hope they didn't trick me into assuming liability with that signature. :/
  4. unfortunately I signed something on the agents PDA on our return to acknowledge the damage. Can I still refuse?
  5. Dear CAG members, I hope someone here could help us with something urgent. We only have been given 7 days for this. We hired a SIXT car from London for 1 week. When my partner and I collected the vehicle the vehicle was very dirty. I said I didn't mind it, as I didn't want to wait for 30 minutes for the agent to clean it. However, my partner said that we should have them clean it, so we could see the damages that are already present. "Fair point..." the agent said, "...but remember you have paid a premium for zero excess, so it doesn't matter what damages are present already, as any new damage would not be charged to you anyway". We thought great, but let's get it cleaned anyway as it's for mother in law's 60th birthday road trip... After the car was cleaned we were handed the keys back at the booth, told were the agent left it and sent on our way without any further taking note of anything. I was given a receipt that had all the existing damages on there. When we got home to pick up our luggage I noticed a large 10cm scratch on the rear bumper that wasn't on the receipt I've been given. It definitely wasn't us as it looked like a cast concrete bollard got it, or something with similar texture, and we didn't come past any. Anyway, we didn't have time to go back to the hire place to make this known as we had mother waiting at the train station and thought it wouldn't matter anyway as we paid for zero excess. Now, when we returned the vehicle Saturday just gone, the agent (different one this time) asked where we parked, then went to check the vehicle, noted the additional scratch, came back to us and asked me to sign the scratch on his PDA to acknowledge it. I said, we paid for Zero excess, what am I signing here? Will I be charged? He said, no, no, you won't be charged, as you paid a premium, you just need to acknowledge it. So I signed and my partner and I left. Today I had an email from SIXT saying that they are making a claim for the damage and that the online form needs to be filled in and submitted within 7 days. Because I have been registered as the main driver (mother in law was the additional driver) I now have to deal with this insurance claim and I am now worried that once the claim is submitted by SIXT, the insurers will make this known on the whole insurers network, so that next time I am looking to renew my own van insurance I will be hit with a much higher premium. I feel like SIXT have been waiting for someone like us, who they can lure into thinking that any damage unrecorded won't matter, so that they can make a claim for damages later on at my cost. Can somebody please advise what I should do? I was thinking of just writing in the statement that I am not assuming liability for the damage as it was already there. Attached is a screen shot of the form.
  6. Hello everyone, I took out a vehicle insurance online via one of the van insurance comparison sites beginning of this month and paid the deposit of around £250 upfront with the first instalment of £130 coming out shortly after on the 10th of Feb. Now, I just got home and had a letter (dated 20/02) from the insurance company, or rather the broker as it turns out, telling me that the insurer (they don't mention the name of the insurance company) advised them that my policy must be cancelled within the next 7 days. "This is because of where your vehicle is kept overnight". The vehicle is kept on the road overnight, as I indicated on the comparison site, which based on all the information I have given listed the different insurers and their premiums, from which I had chosen this one. The letter goes on to say that I urgently have to contact them so that they can place me with an alternative insurer. Now I have a few questions: 1. First of all, I think this smells very fishy and I have doubts that this is legal? 2. I provided all the information beforehand, based on which I was given a premium. If this would have been an issue they should have not let me take out the insurance in the first place? 3. The vehicle is kept on the road overnight. I did not lie. It's not like I said it's kept in a garage when in actual fact it isn't. I mean everyone keeps their vehicle on the road, or at least the majority of the population? This would mean they would only have a handful of customers? Again, another reason why I think it doesn't make any sense? 4. Do I have 7 days from date of receipt of this letter, ie from today until the policy would be cancelled? 5. If I don't agree with this and they cancel me completely or I want to leave them as this is not a very honest start with them, can I get my money back? I haven't even been with them for a month. My installment from the 10th should at least take me up to the 10th of March, not to mention my £250 deposit I paid at the outset? 6. The premium is set up to be paid monthly through a financing deal, which I signed. Am I now required to pay the full premium every month to the Finance guys, even if the brokers or I end up cancelling altogether? I would really appreciate if someone could explain the legalities of this all to me before I give them a call as I don't want to end up playing my cards wrong. Should I get legal help/advice to get my money back? Get in touch with watchdog? I am a bit at a loss with this as you can probably tell so any information would be greatly appreciated. Thanks a lot in advance!
  7. Hi, so good news is, it's all rolled back. Bad news is that I just received the NtO again, with the same mistake on the address line again, so thanks mister post(wo)man for knowing too well where to drop this Anyhow, as this NtO is 2 years too late, am I right in assuming that this is unenforcable? I read somewher years agoo that PCNs are only valid for 1 year (if no further correspondence received), no I hear 6 months? Is that true? Can I just say that the time to enforce has lapsed and appeal on said grounds? Thanks in advance everyone!
  8. I completely forgot after all the waiting game. :/ Just updated the old thread. Thanks!
  9. I forgot to update this thread with the final outcome. The adjudicator agreed with the appeal and asked the LA to cancel the initial PCN. Thank you so much again everyone!
  10. Yes, I will just proceed this way, ie sending the witness statement pointing out that neither the CC had a door number nor the OfR and hence leads me to the believe that no NtO was received due to the same mistake. I think I never appealed the PCN, because I never received a NtO until now.
  11. No, the above background was a different one. I actually managed to appeal the LA decision with an adjudicator and he agreed with me that it should be cancelled.
  12. Hi all, a bit more than a month ago I received a 2 year old PCN from southwark that I had completely forgotten about. I noticed the letter had no house/door number. It looked like one of the neighbours put it on the envelope in pencil and then delivered. I ignored it as I believe I don't think that it is enforcable without having officially delivered and having my full address on it? As far as I am concerned it could be someone else on the street. The post lady however knows ofcourse that it must be me and keeps dropping them with my other mail. I have received a CC a few weeks ago and finally yesterday the OFR. The first 2 letters I opened, but the OFR I have not opened. Am I right in thinking that writing undeliverable - no house number on the envelope and returning it will get me out of this, or at least they realise they cannot chance it any longer and have to enquire with the DVLA to get my full details? I don't even have the vehicle anymore, which is probably why they cannot get the details and just rely on a vague memory from a previous PCN? Any insights into address field legalities would be much appreciated as I cannot seem to find anything online about it.
  13. Great! Thanks a lot Jamberson! Just submitted everything. Fingers crossed they get back to me soon with positive news.
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