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Roy Rowlands

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  1. The Notice of Change to Rent states 'As normal there will be 2 non-collectable weeks over the Christmas period these will be the weeks beginning 21 December 2015 and 28 December 2015 (this year). It was so much easier when I was in the forces, I was paid a daily rate and charged rent on a daily rate.
  2. 2007 - 2008 AST 62.94 per week 267.50 pcm 2013 - 2014 AST 82.90 per week 352.33 pcm
  3. rent is payable weekly but there is an option (which I have chosen) to pay monthly in which case I am told the rent is multiplied by 50 then divided by 12. It was only upon checking my rent account on-line I discovered the 2 anomalies debited 51 weeks in those 2 financial years
  4. I pay rent monthly but it is worked out on a weekly basis. I am granted 2 x week rent free payments per year. For the financial years 2007 - 2008 and 2013 - 2014 I have been charged 51 weeks rent their response to my questioning as follows... "It is wholly possible that the accounting protocols used would set the weekly rent and then multiply it by 50 or 51 but in the context of your query this doesn’t matter. Your query was inclined towards us making charges that sometimes assume that there is more than 52 weeks in a year and the fact is that there is more than 52 weeks in a year. Ie 365 days in the calendar or 366 in a leap year but 52 weeks multiplied by 7 days equals 364 days. This one or two day disparity will occasionally, every few years, even itself out by there being 53 Mondays in a year." I can't argue that there were 53 Mondays in those years but I do not recall there ever being 371 days in the year. Grateful for any assistance or advice on this matter.
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