Thank you for the replies I will send my appeal to POPLA and I will come back and let you know the outcome.

Hi, I'm new to the forum and hope someone could be kind enough to help me out I received a PCN from EXCEL PARKING it carries a £60 fine if paid within 14 days or £100 within 28 days, the letter started like this: Issue Date of Notice: 19/11/2014 Contravention Date: 09/11/2014 Duration of stay: 17 mins This Parking Charge Notice (PCN) is issued to vehicle registration mark ******* for allegedly breaching the car park terms and conditions in the Privately Operated Car Park at The Square Chorlton-Cum-Hardy The alleged Contravention was detected and recorded by Automatic Number Plate Recognition (APNR) cameras at the site on the and the period of parking resulting in the contravention is identified above. The reason for the contravention is: Parked without displaying a valid ticket / permit I replied stating that I tried to pay but the machine wouldn't accept my money, I didn't have a mobile phone to ring the helpline number so left the car park without using it after trying several attempts with different coins from my car. I added that because it was a Sunday the fee was only 50p for the full day, so I added in the envolope a £1 postal order to cover any inconvenience caused, This they have kept even though they reject my appeal! They have replied stating that they reject my appeal, they say I could have used one of the other pay machines (didn't notice any), I could have called the helpline when a phone became available, one wouldn't have came available They say I have to pay or appeal to popla. Anyone got any advise please? EDIT: The appeal reject letter is dated 17 December and includes the POPLA code.