Hey guys, heres an update of my circumstances. just got a letter from Zinc saying I have an outstanding amount of 387.60 ( has raised a lot since last time). They are also offering me a one off payment of 290.70. Any advice on what should I do? Thanks, Kris

Hello Again, So the story continues. I came back to the UK on the 16th. I just got a call from CRS. They told me that I owe them around 380 pounds. I explained that I am not paying that, and that Harlands fees are unenforceable etc. The lady told me, that she does not have my correspondence with Harlands and does not know what I am talking about. I gave them my new address and that I am not paying anything. She said I should make written submissions to [email protected] and that they will pursue the matters further. Any advice on what should I do?

Will do slick. Any idea what are the chances of them obtaining a CCJ against me? Also, should I send them proof of address just in case, attached to the email? Thanks for your help!

Update: Got this email today, I took them some time, usually they reply within a couple of hours. "We can confirm that your membership will not be terminated as you are still within your contracted period. Your are more than welcome to seek legal advice on the matter. " Any ideas? I can get proof of address from my bank, stating my new address abroad, if anyone thinks that will help. Also I can't help but notice that they do not mention anything about any fees, charges etc. Thanks for the help!

Thanks slick. I will send the email first thing in the morning and keep you updated. I appreciate the help

Hey, Thanks for the help so far. I did send the gym the proposed email, and got back an email from Harlands saying that, if I do not contact them before 10. Dec, further action will be taken on my account. What does that even mean? More ridiculous £25 charges? Any advice/ideas on what should I do? Thanks

Just got this, rather rude email lol: "I am so sorry that you didn't understand the following key sentences, "Just to confirm, I have asked Harlands to freeze your membership in August and September. Unless I hear from you, payments will resume again on the 21st October so if you need your membership freezing further please let me know in late September or by very early October." It is not possible for Harlands to freeze students' memberships for an indefinite period which is why I asked you for dates that you would be away and wrote the above. The agreement you signed is quite clear and perfectly lawful although I am sorry that you have not taken on board some of its finer points. I have copied in the team at Harlands and, as previously requested, please direct any further queries to them. "

Its on it way. I really appreciate your help

Update: Just got this email from the gym. Any advice on how should I act? "Thank you for your email. As you will see from our correspondence below, we agreed to freeze your membership in August and September. If you needed to extend this freeze, or indeed cancel your membership, I asked you to let me know. If you had needed to cancel it I would have asked you for some proof as to the change of your address - as stipulated in your contract. You did not contact either myself or Harlands and hence your membership resumed in October. Because you did not contact me, or Harlands, the team at Harlands have obviously gone to some lengths to try to contact you to ascertain what your intentions were/are. As they have spent considerable time/costs doing this I am afraid I cannot ask them to cease their work or to cancel any administration charges."

I will send the email first thing in the morning and keep you posted. Thank you very much for your help!

Wel,l I may when i get back. My flight is on the 16 of Jan. I will decide by then. I am only worried about the last email. Does the fact that I did not reply mean that I have agreed to it? I am also worried about them claiming the 2 DDs for Oct and Nov. It was an MMA gym, so the fee was 70 per month. I certainly do not want to pay them. They did not get any of them as I had no money in my acc in Oct, and I canceled the DD immediately after I saw the failed transaction.

Both to the gym, I never knew who Harlands were at that point.

In July, I sent them an email stating I want my membership frozen, as I will leave the country to start an internship abroad. I said that the membership ends in Sept. But I also said that I do not know when I will be back. My exact words were "I am not really sure when I will be back. The internship ends on 20th of September." I told them when the internship ended, only to indicate that that will be the minimum period. A few days ago, I saw that she did reply to my email in July saying "Unless I hear from you, payments will resume again on the 21st October so if you need your membership freezing further please let me know in late September or by very early October." However I have never agreed to or replied to this email. Thank you very much for your advice.

Hello. I stumbled upon this forums and read a lot. I found it very useful and would like to share my issue here and see if I can get any help. I joined a gym in May and agreed a Direct Debit with Harlands for a minimum of 6 months. Our agreement provides me with an option to freeze/cancel it if I move away from the gym ( a couple of miles). In July I left the country and told the gym that I want my membership frozen as I am going abroad for an internship, which ends in Sept, but I may stay longer and don't know when I will be back. A few days ago I had my post forwarded to me by my ex flatmate. Apparently, the gym employee froze the membership only for Aug and Sept and it was reinstated in Oct. She did send me an email in July, but I just saw it as I thought that the matter was done at the time. I have never agreed to it or replied to it. In the meantime, Harlands sent me two letters, which were forwarded to me two days ago, that I owe them money, which were both after the date of reinstatement of my membership. I canceled my DD a few days after the collection date in Oct. There was no money in the bank for the DD to be collected. Now Harlands claim that I owe them two months of membership + some admin charges of 25, a total of 215 and that if I do not pay them, they'll pass it to a debt collection agency. I argued with them, that they should have frozen the membership indefinitely, as per my instructions. Also I told them, that it is a bit sneaky of them to contact me via post, when they know that I am abroad, and that we have already established communication via email. They also told me that I should have replied to that last email. However, I expressly said that I want my membership frozen and did not state any period. What are my options? What can they do about it?