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xGreig

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  1. So after e-mailing them and explaining the situation the gave me a refund of £141.25. I received the cheque in the post from the university today, on the letter there was nothing about the gym. I think this was a special case where i got a refund because the university owns the gym and they are able to relate to student life. Thanks for your help guys.
  2. Ok, so i just finished speaking with them and they told me to e-mail them instead of speaking to them. is there anything should put in my e-mail other than what I've already told you?
  3. Thanks for your help by the way, i really appreciate it. I'm going to give them a call later today to see what they say.
  4. The university is RGU and the gym is called RGU:Sport. I think it is part of the university since the membership is only for students of RGU and there is various sports scholarships through RGU:Sport, it is on campus to. Do you think I could get like a part refund? Any sort of refund is better then no refund i guess?
  5. I bought a Student Gym Membership from the university I attend for £165. Since I've joined I have been there twice and decided it's not for me. Also the workload at university is increasing, I'm in there everyday and work a part time job so finding time to go to the gym is a struggle. When I signed up I had some spare time but the workload has increased. The payment went through on 3/10/2014 22 days ago. The iffy bit is that in there contract under the refunds/cancellation section it reads, "Refunds of membership fees and early cancellation of memberships will only be permitted in exceptional circumstances and at the sole discretion of . " Am I able to get some sort of refund? I paid with Debit card and received receipts from them. Thanks for any advice on the situation.
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