Shazco216
-
Posts
21 -
Joined
-
Last visited
1 Follower
-
Oh - I totally agree, they should have paid all of the repair . they ( drive happy ) like to seperate themselves from carcraft and vice versa , I have been sold a car that has not satisfied my consumer rights by not lasting a reasonable length of time . I am going to see my MP about carcraft reimbursing the £635 that I have paid . They have a responsibility too ! My MP said that he is going to do something about this!
-
Didn't know about that- cheers
-
Thanks conniff
-
I've just had a call it's not the driveshaft it's the gearbox still making noise ! Didn't record because I was expecting them to tell me to pick it up , however I am writing everything down! Waiting for Linzi or customer services to get back to me . I want compensation or a refund I've been off the road for 3 and a half weeks now.
-
I've just had a call it's not the driveshaft it's the gearbox still making noise ! Didn't record because I was expecting them to tell me to pick it up , however I am writing everything down! Waiting for Linzi or customer services to get back to me . I want compensation or a refund I've been off the road for 3 and a half weeks now.
-
So are they now saying it is the driveshaft and not the gearbox ?? Conniff - they sent me a letter saying that the warranty would pay half as a " goodwill gesture " I paid them &£635 last Monday - said if have my car back thurs or Friday latest! Rang them today and when they said the driveshaft may have gone as there's still a noise, when they put it back together . Feel like this is one bad dream ! Looks like I'm going to be walking to the food bank with my two babies this Christmas - thanks carcraft !
-
Can Linzi carcraft please phone Sharon regarding my vauxhall meriva - still not got it back and not saying driveshaft could have gone!!!!
-
I will thanks
-
Thankyou Linzi and conniff I will post on here when I receive it
-
Thankyou for your help 'bankfodder' I will update you when I know more.
-
Thanks King12345 I have contacted vauxhall and they did tell me that their gearboxes are not expected to be showing ANY signs of wear and tear at 60,000 miles . They told me to contact the Office of fair trading - I have and they've took all the info and want me to contact them as soon as I hear back from the review team. I was not intending of putting this on here until then but after my visit to the showroom yesterday and speaking to the manager he was not at all bothered about this being made public!
-
Yes had it serviced within the 6 months stated in warranty guidelines
-
I am grateful for all advice and will be taking it all onboard Thankyou
-
I paid £1000 for a three year warranty, they say that the person they had inspect it sent them a report stating wear and tear. Some thing to do with 3 rd and 4 th teeth and bearings moving around . Today at carcraft when I asked for a breakdown of the £480 they have said is to be paid to collect it ( with the engine unsecured, gearbox in bits and suspension disconnected) my MP has asked for this information . They eventually told me it included the inspection that THEY organised and THEY requested and arranged ( I don't even know who did this) so they are expecting me to pay for this!!!! When this was for their warranty company First I heard about them expecting me to pay for this!!!! And only know because I questioned this bill! They told me that i will have to ask my MP to write in himself for my purchase and warranty documents ????? Because of data protection??? This is MY information and I am asking for it ???? But telling me they won't give it to me but they will give it to my MP if he writes in???? ( data protection - they ve got that one wrong haven't they!) The mind boggles ant what they will try next!! I will be passing this info in to my MP on Monday By all accounts they weren't in the slightest bit interested or bothered that my MP is getting involved , nor where they bothered that I am contacting the Liverpool echo and the Manchester evening news! Regarding both cars that have broke down within 14 months ( first one being the one that left me and my babies then premature 6 months 4 months adjusted stranded in the middle lane of the a580. After driving it out the showroom again- not in the slightest but interested .. . Telling me they can't help me I need to ring customer services!! Appalling behaviour by anyone's standards!!
-
Really appreciate the amount of help . I am really badly stressed about this and I have post natal depression. I just want them to be fair - they took my money and they took another £1000 and now when I go into there they are not interested seemingly once they have your money they don't do any after sales it all just impersonal over the phone and by letter- thus making it easier for them to fob you off. Meanwhile this is making me ill.
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS