different Argos visited - no issues, checked over and accepted immediately so good work to the professional staff at Argos St Helens.

As I thought thanks . Will return to the store again this evening and inform them that I am cancelling the order as per quoted. I have also emailed [email protected] to this effect so have written communication to refer and pursue. They claim this email is for 'argos card issues' but with no other customer service emails it is the best I can find.

Just to confirm, this includes if the box has been opened i.e. not factory pristine packaging?

TV purchased from Argos online - paid Debit card and collected in person a few days back. I got the TV home, unpackaged it and decided the size isn't right for me. All cellophane and screen protectors remain on the product, etc; clearly brand new and I repacked it perfectly. Argos don't want it as it has been resealed. Customer services claim 'stores discretion as the boxed has been resealed'. I may try a few more stores yet, but what should my course of action be as AFAIK it is covered by DSR?

I sent an eBay parcel out via Hermes using Parcel2GO, which unfortunately I was stupid enough not to insure. After being collected by the courier, it didn't even make its way to the depot, and has been missing ever since. I've just had to refund the person who purchased the item in question for £200, and suspect there will be even further cost because of the sale fees imposed by eBay. I haven't contacted P2G or Hermes yet any further than finding out that the item has gone missing, and I'm wondering if there is any point in me doing so, in order to claim any costs? Are P2G or Hermes liable to compensate me for £200, or did I lose that possibility at the point which I opted out of any kind of insurance?

Reinstated on a first written warning. Very lucky indeed... Lessons learned and all time to move forward.

Will add something along these lines however seems I will need to shift my case around, hearing on 20th October. R eviewed all preliminary interview statements today and can confirm I admitted to bringing it in as "I just intended to have a smoke on the way home from work".

My only other question is would I be allowed to take a written/typed pre prepared statement to my hearing? I have re thought my case and this is it... There isn't much else I can do really. In the meantime I guess the best I can do is apply for new means of employment thanks

As I'd already said, if it was something I had to do, then so be it, I don't care that much about smoking, it's something I do on an occasional basis and can stop and start as I wish (I have done so), just like some people occasionally enjoy going out on a Friday/Saturday night, getting hammered then showing up to work the next morning absolutely paralytic.

If required to do so, I would have no problem with this. I was in the wrong and have admitted my guilt, so I am willing to do whatever is required to resolve the issue at hand.

Ok. The trouble is that my employer already knows from the preliminary interview that I had rolled it on the morning before work, and I'm not sure/can't remember if I said that I had the intention to smoke it when I left, but if this is the case, surely this would mean I can't exactly change things around to make it more accidental because evidence suggesting otherwise is there to some degree? As far as I can recall reading at some point in the past, I have right of access to the preliminary interview statement and statements made my other persons before attending my disciplinary, right? Stored it in my bag as I did not intend to smoke it then, and did not want to leave something of this nature lying around the house. Stored it in my bag for safekeeping as I intended to visit a friend that day and smoke it with them, completely forgetting I would end up taking it into work with me. Thanks

Ok, so here is full notes I have quickly typed up, of course I will probably change things and add/remove things as I think about it more. While at home on Wednesday morning, 08/10/2014, I prepared a joint (a cigarette type article containing a small amount of ground herbal cannabis and tobacco). I did not intend to smoke it at this point in time as I knew I had work a few hours later and did not want to turn up unfit through drugs, and subsequently left it inside my rucksack to be used when convenient and forgotten about it. Later on the same day, I arrived for and worked my shift as usual. After end of trading (20:00pm), I got changed into my own clothes, retrieved my bicycle and left the store (20:15pm). After saying goodbye and leaving company premises, I realised the joint was in my bag and made the decision to light it in the car park before departing to the train station. Just as I had lit the joint, the manager working the late shift, ******** *******, who from now on I will refer to as ******, unlocked the doors in order for a member of staff leave, and after briefly looking outside, head back indoors. I then left the car park and begun my journey home. On Friday, 10/10/2014, I had arrived for my shift which was due to start at 08:45am, after our start of day briefing and getting to work on my tasks for the day, I was called to go and see ****** in her office. I was sat down opposite ******, and another member of staff, ****** ******, who is a team leader, sat behind me in order take notes on paper. ****** asked what I was smoking after I had left on Wednesday, a rollie, I told her, ****** asked what was in the rollie as it did not smell like an ordinary rollie, to which I replied “cannabis and tobacco”, “where did you get the cannabis from, did you bring it into work and prepare it on premises?”, “no, I rolled it while I was at home and left it in my rucksack with the intention to smoke it another time”, I was asked what made me think it was OK to bring drugs into work, to which I replied “Sorry. I don’t think it’s ok, it was very stupid and irresponsible of me”. I was told that this situation is serious and that it would be referred to Human Resources, and I would be given an update as to what would be happening as soon as possible. A couple of hours later ****** asked to speak to me again, took a few more notes, and informed me that I would be suspended with pay and that I would receive an information pack from HR containing full details along with a date for a formal meeting. I was then escorted off company premises. I am an honest and reliable employee and accept full responsibility for my actions on Wednesday 08/10/2014 and deeply regret making the mistake of bringing an illegal substance onto company premises. During the term of my suspension I have been able to reflect on my actions and realise the severity of the whole situation, and the negative impact my actions could possible have on myself and the reputation of the organisation. I have been working at *************** for two years now, taking on many different tasks in different areas of the store and feel that I am a very committed and trusted member of the team, and always try my hardest to make sure everything I do for my employer is done to a good standard. I am very much ashamed of my actions and what my employer may think of me as a result, this has been an isolated occurrence and I am determined that nothing of this nature will ever happen again, it has made me aware of the troubles such substances can cause, and would appreciate any help and support the company is able to offer me.

I don't drive so no concerns regarding the operation of a motor vehicle (even if I did drive, I'm not irresponsible enough to do such a thing) under the influence of drugs or alcohol. I cycled around half a mile to the nearest train station.

Thank you for your reply, I will go over this a few times and have a think about what I will put into my case, since the minute I seen my manager peer through the doors I have been kicking myself over the whole situation as I knew something could possibly come of it. Not something I would be doing ever again. I've been working for my employer for two years, no records of official disciplinary action previously, just a verbal telling off once quite a while back, I would guess that I am seen as rather reliable. Confirmation letter from HR received today. Will be working on my case over the next few days.

Hi Emmzzi, Could I ask you to elaborate a little please? The way I am looking at my actions is that it is not something typical of me, I am usually very responsible and reliable and done something stupid without thinking. Hence why I think out of character. Or would this look bad because I have taken steps towards concealing said article? Thank you