Thanks again so much for your help!

Hi Guys, So finally ARC Europe have written back to me. They have now stated that they have spoken to DW are and happy to receive £34 as a final payment and that I have 14 days to pay off the amount before they refer it back to their solicitors 'Major and Co'. Thank you so much for your help on this! I do have one final question, surely they have been knowingly acting fraudulently in order to try and claim extra money from me?

Hi guys, Just thought I'd check in. I still haven't had any reply from major and co or arc europe since their last letter, is this normal? cheers

You're right! It says 'may' not will! lol

Hi Slick, It's been a while, i have now received a letter, this time from Major and Co Solicitors. The letter simply states that if I don't pay the full amount immediately I will be taken to court and forced to pay £195 plus court costs, solicitor costs and interest adding to a total of £285.60 I find this very bizarre as the gym stated to me in an email back in July they wanted payment for July and 1 month calender which doesn't come close to £195. Should I send them the same letter I sent previously. Cheers

Cheers slick, I'll send this off to them in the morning.

Hi Slick. I canceled the DD on the 23rd of June.

Ok thanks for that. I'll let you know as soon as there is any more development on the issue. Cheers

Cheers Slick, I'll speak to the bank first thing on Monday and let you know straight away. There was one thought I had, if the debt collection agency have bought the debt (I don't know if they have or are just working for DW Fitness) do I even have to pay them? Surely they've settled the matter for me? Like I said I have no problem paying what I owe to the gym itself, but I've got no interest in paying ARC Europe anything, I find them to be nothing more than bullys.

Hi Slick. 1. The DD went out on the 1st of the month (they didn't fill this part out on the contract however and just left the space blank). 2. I'm struggling to find the date I cancelled the DD with the bank but I'm sure it was within the first week of July (before contact was made with the gym). *actualy it must have been during June otherwise they would have taken the payment for July - my mistake sorry. 3. I contacted the gym on the 9th of July. Thanks for your help.

Hi dx100uk Thank you so much for the support! It's nice to know I'm not alone. Sorry for not posting in the right section, like I said I'm a bit new to all this. I'll have a read through some of the other threads and see what I can find

Hello, This is my first time posting on here and I'm new to all this! I signed up to a gym membership with DW Fitness a few months ago. Unfortunately I lost my job a couple of months into my membership. I checked my contract and it stated this is a valid reason to cancel my membership. The first thing I did was cancel my Direct Debit and then I contacted the gym to inform them of my change in circumstances and requested to cancel my membership. They replied by saying I had arrears for the month of July and had to pay one month calender's fee. My monthly Membership was £34.00. They also requested a letter from my former employer proving the loss of my job. I asked them whether the one month calender fee was from the date of cancellation (early July) or the full month of August and could they give me the figure I owed them and I then stated I would be happy to pay the the remaining fees and supply the letter from my former employer. I didn't hear anything back from them for several weeks when eventually I received a phone call from ARC Europe LTD. They stated they were now handling the matter and demanded I pay £195. I stated that I had never heard of them and that I was dealing with the matter with DW Fitness directly and had been waiting for a reply from DW Fitness. They said they had sent me a letter explaining they were now dealing with the debt (I never received this letter). I explained I was uncomfortable dealing with them as I had no idea who they were and that the figure they stated I owed was incorrect. Another week passed with no contact from either company but I have now received a letter from ARC Europe demanding I pay the full amount within 10 days or they would be referring to matter to their Solicitor 'Major and Co' who would proceed to take a CCJ against me and if successful I would be required to pay £195 plus 8% interest and £75 legal fees.. I'm completely unsure on what I should do here and which company I should contact if any. Any help would be completely appreciated. After the way they have acted I don't feel I want to pay them anything, it's disgusting. Thanks