In March this year i called T mobile to try and renew my contract phone. They told me i couldn't as my contract didn't run out until May. i asked after being a customer for 8 years and having more than 1 phone a year for those 8 years would they not budge and let me renew early, they wouldn't, so i told them that when my contract ran out i'd be cancelling, they said i would have to phone back on May 11th. On May 11th we called back to cancel and was told i'd have to give 31 days notice, i refused 1) Because i'd already given them TWO months notice i'd be cancelling and 2) because there was no longer a contract between us as it had expired. On July 3rd i received a solicitors letter saying that as i hadn't paid the £38 for my 31 days notice period that i was now being charged £91.16. We called the solicitors and told them all the above and the woman on the phone was very understanding and said she would look into it for us. TODAY i get another letter from them saying we have "Failed to notify them of any legitimate reason for not paying" Luckily we took the name of the woman we spoke to so could prove that we had. ANYWAY long story short does anyone know anywhere or anyone i can contact over this because i am NOT letting this go and i'm determined to fight this all the way....