Well do i ring my bank and cancel any payments to mr lender so they cant take the money whilst going through the complaint procedure and fos

And payments are not due until 31st of the month so how can they put my account in collections and charge me for it

I only borrowed £180 as they take £20 as afee of some sort and rolled it over twice so paid £140 back and now i still owe £270 + £60 charge which means if i paid what they say i owe they would have £450 off me

That was the email i received tonight after emailing them 2 weeks ago

Thank you for your email. Your current balance is £270.00. We would be able to set you up on a repayment plan for a token payment of £70.00. This will come off your balance leaving £200.00. We can then split the remain balance of £200.00 over 3 months freezing your interest and lowering payments to £66.67. Until a payment is received your account will remain in collections where you will receive texts, emails and incur up to £60 of charges. Kind Regards Jon B Payment Advisor Download pictures Tel: 0208 532 5024 Email: [email protected] Post: Mr Lender, PO Box 366, Loughton

i don't understand how they can get away with charging so much when say you have already paid off more than half

i borrowed £180 and have paid back £140 in roll over fees and now they are saying i owe £270 and i will incur £60 charges i have lost my job and they are not listening to what i say and are ignoring my emails im a single parent and finding that mr lender us causing me alot if stress