sorry yes it was A2B homeloans I think it's probably too late to go to the ICO as the FSCS are involved? They wrote to me after I submitted a form regarding A2B to say they had discovered there may be ppi attached and to complete the new form and return within 2wks. The information I am looking for is to be able to complete their form but obviously I'm at a standstill because I'm clueless who to contact to acquire it, hence my going round in circles comment. Mooo

Many thanks for your replies Thankfully in the years we were with Kensington we never had a late or missed payment of any description. Very fortunate and blessed i guess. It was paid off and moved after 3yrs. Lovely of you to offer ccholland but as previously mentioned i dont actually have any policy or account number or any paperwork with reference to a policy. Neither my husband or i even knew we had it. The broker (A2B) as previously mentioned, are declared in default so unable to contact them nowadays. They did everything (yes i know, very naive) They just sent everything with sticky notes saying sign here, here and here. This was back in 2005. I have all the paperwork relating to mortgage, solicitors, deeds etc etc but there's no policy, no policy number or anything else with Commitments name on. When Commitments called and then sent the letter it has an account number on. filled in as SP MPPI No. which starts ALSO00S, then the brokers name. They were VERY insistent and kept calling us, roughly 10 or 12 times in a week from receiving a claim pack and they were trying to set up a visit. It just put me off and made me incredibly suspicious so told them i didn't want them to do anything. I hadn't signed anything so please leave us alone. A bit later and I know its naughty and it will probably be frowned upon but it was only because of this i looked at the paperwork in more detail. It was only then i saw that on the Mortgage Offer there was no mention of Payment Protection whatsoever and then looking at the Solicitors Completion Statement that i noticed the £2500 was only on the latter. The figure advanced from Kensington was the same as what was distributed though? Thats why i actually think it may be possible Kensington have no record of it? Or am i doing my naive thing again? lol. It was solicitor that Kensington used that gave me the information from their ledger of date, amount and who the cheque was made payable to. I just don't know who to ask for the details this policy so that i can submit it to the FSCS. If i use the number thats on this claim form Commitments sent the FSCS are going to ask me for a copy of the policy which i don't have. The help is appreciated Best wishes Amanda

Lost my last reply Thank you for your reply. I have spoken to the mortgage company (Kensington) who say there was no payment protection on this mortgage and they know nothing about it? It was only out of curiosity and cheek that i called the solicitors they used because it was on their completion statement. They said then no longer have records but do have a ledger which shows the date, who it was payable to and who it was sent to. It may be worth mentioning that several years ago a claims company did request Kensington to look at the mortgage and it came back as no payment protection. best wishes mooo

Currently have a case with the FSCS that i am trying to do myself Started as something else but they wrote to ask for details of a mppi policy . I am now trying to find information to submit to them but going round in circles. Have been told by solicitors the cheque was made payable to Commitments but sent to the broker (who is declared in default with fscs) Neither ourselves, the mortgage company nor the solicitors have any further details regarding policy numbers etc. as it was all done by the broker. Interestingly i had a call followed by a letter from a Commitments earlier in the year (which i still have) saying to fill in the attached form. The form attached was for a Middleton solicitors. A further search of Commitments gives me several addresses for them in the past 2 in Shrewsbury 1 in Redditch, 1 in Huntingdon . The original Mortgage Payment Protection was NOT on the mortgage keyfacts but the total advance provided to the solicitor and the solicitors completion statement included a £2500 for MPP. This was the fee the solicitors confirmed as a cheque to broker. Are these companies one of the same? ie is the company we paid the £2500 to from our total mortgage figure the same company that were encouraging us to use Middleton Solicitors for a fee of 30% + vat? I declined this and asked them not to contact me again. There is a policy number on the pre-printed claim form. Could this possibly by the original number? Anyone had anything similar?