Flexpen
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I have recently been trying to make a claim on my warranty cover for my BMW 1 series with the WMS Group. I purchased the 4 star policy when I purchased the vehicle. This is the first claim I have tried to make in three years. This claim was for the Steering Column, because the warning light on the vehicle was showing RED. They told me NOT to take it to a BMW Dealership but to another garage to have the repair estimated. The repair, according to the garage is for the sensor light on the steering column, of which, WMS SAY is NOT Covered on the policy even though the steering column is. Having now read the policy from back to front, it is virtually impossible to make a claim on this warranty for anything, even though this was not stated when the policy was taken out. The policy states Steering, of which this should fall under. The policy is worthless and no one should ever purchase this in any form. I need advice on how this can be classed as a miss sold policy so I therefore may be able to at least claim the cost of the policy back. I feel they have left me with an un-roadworthy vehicle and the cost of repair is £600 If anyone else has had similar problems I suggest we get together and close these businesses down as they are doing more harm than good.
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