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Lee Thorndike

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  1. REF: CPP "Compensation Claim Form". What to fill In "Section B: Why you want to be considered for compensation?" Keep it short and sweet and straight to the point, simply write: 1. I didn’t realise the plan was being offered by CPP, a third party 2. I was not aware you were already covered by the bank’s own anti-fraud policies 3. My bank told me it was an essential purchase 4. I purchased your policy based on unclear information 5. The risks the insurance protects against were overstated I do recall the Barclays staff urging me to take out this policy in order to protect from fraud, identity theft and such, and they were very insistent that I take it out. What would you recommend to put in this section? Shall I just mention that I was aggressively mis-sold a policy that I did not need? Thanks! P.S. Not sure if this is relevant, but in December CPP took out another premium for this silly policy of 80 odd pounds from my Credit Card, I immediately got in touch with the Barcalycard who advised I contact CPP directly and ask for cancelation and a refund, which I promptly did as well as give them a earful about how ridiculous it is to continue to take money from customers for a useless product.
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