Yugoif
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Hi Guys, I guess you see a lot of these smoking claims issue and I was wondering if you could help me out. Usual case: stayed at TL, extended room for one day, next day, women came into my room whilst I was sleeping and said I been smoking. I was due to check out anyway. She said I was smoking then said I covered fire alarm, then after I contacted TL executive office said I left towels on the floor. TL executive office were very unhelpful, sent them an email with 5 questions, only answered one question, prompted them to answer all 5 questions, just answered one more, very unhelpful company... Letter arrived not to my address but to a friends address but named to me, but said friend booked the room. Should I just respond stating that I did not smoke, i deny all claims sent to me? They all stated they needed specific cleaners and could not rent the room out which is BS. Should I ask for any evidence for this. I just want to stop correspondence going to an address that is not mine as it has a detrimental affect on my friend (very sensitive for me ) Can i ask them to cancel correspondence to that address? Any help would be much appreciated. Thanks Yugoif
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