HI guys, I have also had numerous problems with these scumbags. They took near enough 500 pounds off me last month and after i contacted my back to say i never agreed to it they put a stop on my account but were unable to refund my cash. I had a stop put on my account for them and they took another 250 off me which was refunded and numerous more calls to the bank. As soon as it hit my account guess what they have taken it back!! im fuming any advice? P.S i have also had the CFO resolve e-mail Consolidate your debts with a CFO Loan of up to £1000 with loan terms up to 36 months. Dear We can now offer you our CFO Loan product that will get you out of default with us, improve your score with Credit Reference Agencies and consolidate your debts with our agreed affordable monthly repayments. We have reviewed your account and the following figures and benefits have been tailored to you specifically. 1) Reduce your outstanding debt by 50%. We take your current outstanding balance, including all late interest charges of £ and reduce it by 50% to £ 2) We can offer you some extra credit as long as it is affordable. We can offer you up to £ which once approved will be sent by faster payment. 3) Set up payment dates and a monthly amount’s that you can afford. Speak to one of our finance advisors and set up monthly payments that you can afford, and pay us back over 6-36 months. 4) Help get your account out of default with CRA’s. We will advise the Credit Reference Agencies that we work with that you are no longer in default, which may make applying for credit in the future easier.