Yes correct. Also a little like a laptop, where you buy a laptop then go onto the lenovo website for example and then register it in your name, similar to that too. But im sure with alaptop the registration can be remove by the manufacturer. In this case this cannot be done.

Question for the experts. Need advise on where do buyers stand on returns of brand new items that the buyer has gone against terms and registered the hardware and software in their name which cannot be removed. Thus rendering the product useless to resell on new and cannot really resell on as used as its linked to someone else's name. Advice on that?

@*RainbowTears*That is great information, thanks for the reply. may i please PM you to ask you a question?

Hi guys, Right, so i have contacted DHL twice now on the address which was stamped on the original court papers/claim forms. Absolutely no response what so ever. I would like some help if possible, could anyone recommend an alternative DHL representative to contact regarding this? and finally could anyone knowledgeable on this matter take a quick look at the letter i sent DHL to tell me if its adequate or not? Many thanks

Not if you have a company vehicle with a company tracker attached. This verifies everything. If travelling was classed as rest and not part of the shift as i mentioned before i can flip the situation completely and i could potentially have say 2 hours sleep at home before my shift starts due to travelling home for hours and hours. Then the next day i could crash due to lack of rest and for example kill someone due to lack of rest. Its 100% the employers problem, they employed you therefore they know where you live. If your stuck in a traffic jam for 10 hours the employee did not and can not change where the location of the employers premises or customers are located. The employer knows where you live and therefore has to take responsibility if any travelling issues occur. Of course this is only true if as i understand your job involves driving ie... courier, plumber, field engineer...etc. If you have a fixed place of work such as tesco's the rules may be different. But as i say if your job involves driving, rest is when you are at home.

Hmm, then it would leave me still confused. Unite said if your job involves driving then travelling home is not classed as rest till you physically get home.

Nope, its a genuine question for a genuine scenario which has occurred. I am 33 years old, i did course work 13 years ago. Since the last message i have spoken to unite the union and they advised what you have mentioned renegadeimp is INCORRECT.. Just to clarify and make it clear for others reading this. TRAVELLING HOME FROM A JOB THAT YOUR BOSS/MANAGER SENT YOU TO IS NOT CLASSED AS REST. THE MOMENT YOU STEP FOOT OVER THE THRESHOLD IS THE MOMENT IT IS CLASSED AS REST BETWEEN SHIFTS. Of course there has to be some common sense here. ie.. an employer would NOT employ you knowing you live 2 hours from a fixed site based workplace. If they did then they would of been notified of this by the employee and therefore the employer has to take travelling into consideration from when the employees shift starts the next day. I didnt think it added up that travelling was classed as rest, after all as i say you could get stuck in traffic and only have say 3 hours rest at home before your shift starts, that is the EMPLOYERS problem not the employees. Just to make that clear.

Either way that doesnt answer the question

I see, Let me explain the scenario in a little more details. so if john was told by his employer at 4pm to go to this job which the distance is a longer distance than the 60 minutes travelling home his contract states he needs to give and was told he needs to attend the job at 6pm. John told his manager sorry if i do that i will finish the job when my shift finishes at 7pm BUT i will not get home for 2 or 3 hours (contract states need to give 1 hour travelling unpaid). This taking him into overtime john does not want to do. His manager told him sorry you have to do it. There is 2 other employees closer that work in the area of this job but they have another job to do already. Johns contract is not a national on call engineer (sorry for putting that in the first post) he works in a allocated area but the job his manager was telling him to do is outside of his allocated working area. John has only just 2 weeks ago returned back to work on full hours, prior to that john was on reduced hours by his GP. Also what if manager has full access to trackable vehicle to notice when john got home? If the '11 hours rest' includes the travelling home whether it be 10 mins or 10 hours. Potentially you could lets say drive home for 10 hours then get 1 hour sleep then back on your shift again (manager knows where you live and insisted on sending you miles and miles away knowing you'll get home too late). Then after your 1 hour rest you go back to work and kill a family of 4 on the road due to your tiredness. Employer would not be responsible at all because its employees fault for living too far away from the one off job the manager sent you on? SO here we are not talking about a fixed place of work such as tesco whereby you'd expect most employees to live within 15 mins from there workplace. We are talking about a field support position whereby john does not know where he will be going throughout the day till the last minute.

If an employee told his employer he cannot do that job because he would get home too late. But the employer demanded him to do it anyway. Employees fault?

But what if the system is not being abused. What if an employee genuinely drove for 6 hours to get home at 3am and then had to leave his house again in 5 hours time?

Its a little vague, because i give another example. If john clocks off on his job at 9pm but drives 6 hours to get home, so home time 3am. But his shift starts again in 6 hours (but the contract states he must leave at 8am so technically 5 hours)? Does it count from 9pm or 3am. If it only counts from 9pm that means the law recommends driving is rest?

Hello, Quick question about rest between shifts. I can see doing a google search that this is 11 hours. But can I explain this situation. If john works 9am till 7pm as national on call employee(no set work place) but his contract states 8am to 9am and 7pm to 8pm must be free unpaid travelling time. However 1 day john finished his last job at 8.30pm and got home at 10pm. Does the rest count from 8.30pm or 10pm when john got home??

Well when my brother asked my sister to come in as a lodger it was via email and they said they cannot add my sister to the tenancy 'at this stage' but was happy to allow my sister to move in as long as it doesnt become overcrowded. Which it wasnt. Recently when my brother asked for my sister to be on the tenancy via email to the same person at the HA they replied very bluntly and said 'your sister cannot be added to the tenancy'. The latest development is my sister has spoken to the HA via telephone and told them that our brother may be moving out and she needs the tenancy if possible to be passed to her. They said on the phone that it was ok after a bit of huffing and puffing. However they want my brother to send a written letter to say that he will be moving out and the tenancy will be passed to our sister. I find it a bit odd and i worry that the HA could be tricking my brother and sister into giving up the home completely. They are very cunning i know this as i had a problem 16 years ago when my grandmother died who i had lived with all my life and they wouldnt pass the HA home onto myself and tried everything in the book to wiggle their way out of it.

Ah ok understood. So if my brother was moving out as my sister has lived there for over 12 months then he could hand the tenancy over to her? i think thats his ultimate goal anyway to move out eventually.