tomkp
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@natwest_help natwest unarranged overdraft charges
tomkp replied to Duncan Johnson's topic in NatWest Bank
Duncan, I know it's a while ago now, but would you be prepared to share some of the arguments you used in your successful letter to the bank? I discovered this thread because I am currently in a very similar situation to the one you dealt with - interest charged on an infrequently used account taking my overdraft past it's arranged limit and then leading to charge upon charge which eventually totaled over 500 pounds. I'm trying to get this money refunded and it would be a great help to me, and many others who have found themselves in this situation, if I could see examples of what has worked in the past.
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